Rebecca Hundley

Plato's Closet

08.2021 - 01.2024

Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Managed store personnel by delegating tasks and supervising daily operations.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Mentored new sales associates to contribute to store's positive culture.
Increased store sales by creating visually appealing merchandise displays and product placements.
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Trained team members in successful strategies to meet operational and sales targets.
Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.