Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Work Availability
Timeline
BusinessAnalyst

Rebecca Hutton

Phillips,WI

Summary

Detail-oriented customer service professional with a proven track record in enhancing customer satisfaction through exceptional support and effective problem-solving. Positive client relationships and drive for successful outcomes. Focused on delivering service excellence while continuously seeking opportunities for improvement.

Overview

10
10
years of professional experience

Work History

WE-ENERGIES
Pewaukee, WI
12.2023 - Current
  • Answer calls, help customers start new service accounts
  • Help with billing questions or any electrical/gas emergency orders

Gas Leak Survey Technician

Southern Cross
Milwaukee, WI
05.2023 - Current
  • I would go to the office and sync the maps that I was assigned to my handheld device.
  • I would sort the meters by the earliest due date.
  • I inspected gas meters for leaks or corrosion.
  • Enter findings into the data collector. Then follow the maps to which houses or businesses are due for a safety inspection.
  • At the end of the week, I would go to the local office and sync the maps back with the system, so the ones that were completed would be recorded.

Beverage Manager

St Coix casino Hertel
Hertel, WI
03.2023 - 05.2023
  • I accepted a temporary job here as beverage manager to get the bar up and running well.
  • Employee scheduling.
  • Ordering a product.
  • Filing invoices.
  • Faxing time sheets to payroll.
  • Calculate each employee's tip dec, and fax that to payroll.
  • Placing orders with the beer vendors.

Micro Finishing Film

3M
Cumberland, WI
08.2021 - 03.2023
  • I worked on the packing line.
  • Pull the order up on the computer.
  • Inspect the order, confirm the dimensions, and enter them into the system.
  • Print the labels, and verify they match the work order.
  • Make adjustments to the shrink-wrap machine so it will wrap each roll with no holes.
  • Set up the side of the roll print with the correct sizes of the product and the type of material.

Weight Sealer

Rice Lake Weighing Systems
Rice Lake, WI
10.2019 - 06.2021
  • Look at the portal on the computer to determine what order is needed by the due date.
  • Collect the materials needed to seal the weights to the correct weight.
  • Collect the weight blanks that need to be sealed.
  • Figure out the correct tolerances for that product.
  • Set up the scale, zero it out with the dummy weight, and then set the blank weight on it before starting to fill it with lead or other items.
  • Get weight with the correct tolerances, and then use the final weighing scale to double-check it. If correct, then use a press to seal the steel cap into the weight.
  • Print labels, and prepare for packaging.

CNA - Certified Nursing Assistant

Frederic Nursing and Rehabilitation
Frederic, WI
10.2018 - 10.2019
  • I pass fresh linens, ice water, and snacks.
  • Check on my residents to see if anyone needs help with personal hygiene or toileting.
  • Get them ready for supper, and after supper.
  • Brush their teeth, wash them up, and help them get dressed for bed.
  • Continue to check on them throughout the night until the next shift.
  • Do online charting for each resident. Meal intake, activities they may have participated in.

Cheese Cleaner/ Packaging

Lake Country Dairy
Turtle Lake, WI
10.2016 - 03.2018

Lake Country Dairy: I was cross-trained in four different areas.

  • In the pack room, I was in charge of making sure the product was correct and matched the paperwork I was given from the clean room.
  • I would set up the room with proper bags. Make sure labels are ready for printing. I would run a couple of pieces through at first to make sure they were going to pass the weight inspection.
  • In the clean room, I would help clean the cheese that they were working on there, so the pack room would have cheese to package.
  • In post-brine, I would go and open the brine tank for the cheese they were going to pull and put onto shelves.

Assembly Line Worker

McMillan Electric Company
Woodville, WI
04.2015 - 09.2016
  • I started out working in the coil winding department, running the coil machines to fill the stators with the correct amount of wire.
  • I would also have to connect the correct wires to make sure the stator tested out correctly.
  • I would weld the wires, or solder them, depending on what the job called for.
  • I also worked in the department where we built the motor from the bottom up.
  • For example, press the stator into the motor sleeves, press the rotors together, assemble the motors, and test/inspect the parts.

Production Worker

SMC Ltd
Amery, WI
12.2014 - 03.2015
  • Check the parts and package them according to work instructions
  • Keep paperwork on how many parts we do each day on our machine
  • And clean up after our shift

Assembly/Quality Inspector

Infopac Aroma Tools and Plastic
Almena, WI
09.2014 - 12.2014
  • When I first started, I would work on a plastic mold press, making military shell holders.
  • When I started the inspection, I would go to the presses that were running, measure the parts with a caliper or gauges, check them for flash or shortages, and document the results in the system.
  • Also, I would package some parts if they were ready to ship.

Education

High School Diploma -

Luck High School
Luck, WI
05.2011

Skills

  • Child care
  • Personal Care
  • Customer service
  • Calipers
  • Quality Inspection
  • Blueprint reading
  • Order picking
  • Microsoft Word
  • Good Telephone Etiquette
  • Verbal Communication
  • PPE use
  • Customer Relations
  • Multitasking
  • Calm Under Pressure

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

WE-ENERGIES
12.2023 - Current

Gas Leak Survey Technician

Southern Cross
05.2023 - Current

Beverage Manager

St Coix casino Hertel
03.2023 - 05.2023

Micro Finishing Film

3M
08.2021 - 03.2023

Weight Sealer

Rice Lake Weighing Systems
10.2019 - 06.2021

CNA - Certified Nursing Assistant

Frederic Nursing and Rehabilitation
10.2018 - 10.2019

Cheese Cleaner/ Packaging

Lake Country Dairy
10.2016 - 03.2018

Assembly Line Worker

McMillan Electric Company
04.2015 - 09.2016

Production Worker

SMC Ltd
12.2014 - 03.2015

Assembly/Quality Inspector

Infopac Aroma Tools and Plastic
09.2014 - 12.2014

High School Diploma -

Luck High School
Rebecca Hutton