Rebecca Ibarra

*Worked with POS system to place orders, manage bills and handle complimentary items

*Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies

*Trained new employees customer service skills and computer knowledge

*Upsold high-profit items to increase sales numbers

*Proper sanitation between guests

*Contributing to a safe and welcoming environment

*Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness

*Promoted office efficiency while preparing patient charts

*Provided care for critical pulmonary, sleep and COVID-19 patients

*Prior authorizations/appeals for all medications

*Maintained prescription refills

*Trained new employees

*Assisted patients with scheduling

*Sanitized, restocked and organized exam rooms

*Collected all appropriate data and history to aid physicians in interpreting results

*Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions

*Familiarizing myself with common and uncommon patient symptoms

*Documented vital signs and health history for patients

*Instructed patients about medications, procedures and care plan instructions

*Meeting physician needs in a timely manner

*Provided patient care and assisted with follow-through care

*Prepared and administered medications/injections

*Sanitized, organized and restocked exam rooms

*Collected vitals and patient history

*Instructed patients during pulmonary function testing

*Front desk scheduling

*Billing

*Measured patient spirometry

*Collected pertinent data and calculations to aid physician in interpreting results.

*Fast paced clinic rooming patients in an efficient manner. Performing vitals as well as updating medications, medical histories, family histories and procedure codes.

*Sanitizing and restocking rooms with necessary equipment

*Quick hands on training providing Holter and Event Monitors. Entering data and retrieving studies.

*Performing daily electrocardiograms

*Prior authorizations/appeals for all medications
*Patient chart preparation in a timely manner

*Ensuring daily tasks are performed in a timely manner while scheduling appointments

*Helping to address questions and concerns that clients may have

*Clear communication between clients and provider

*Managed phone, email and faxed correspondence

*Maintained a clean front office area to create professional and welcoming environment for visitors and clients