Professional Job Skills Profile_____________________________________
Psychological Studies & Skills
Organization Skills & Leadership Skills
Small Group Teaching
Planning Social Activities for Large Groups
Research and Writing Skills
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
9
9
years of professional experience
Work History
Case Manager
Colonial Behavioral Health
Williamsburg, Virginia
04.2024 - Current
Assessed clients' needs, developed service plans and monitored progress towards goals.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Case Manager II
Colonial Behavioral Health
Williamsburg, VA
05.2019 - 02.2023
Responsible for linkage and monitoring of services provided to individuals with intellectual disabilities
Facilitated team meetings focusing on conflict resolution and person-centered individual support
Documented services provided and collaborated with service providers regarding the best interests of individuals.
Assessed clients' needs, developed service plans and monitored progress towards goals.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Community Service Associate II
Colonial Behavioral Health
Williamsburg
02.2018 - 05.2019
Responsible for assessing skills and developing, implementing, and updating ISPs for individuals to build independent living skills and functional academics with a person-centered approach
Provided instruction in the areas of personal, social, and behavioral skills in residential and community settings.
Nanny
Amarillo
05.2017 - 11.2017
Participated in therapeutic interventions as recommended by Speech Therapy, Occupational Therapy, and Physical Therapy
Provided care for a special needs 2-year-old and a set of infant twins
Assisted with bathing, bedtime, meal prep, and feeding.
Assisted children with daily activities, such as dressing, bathing, and feeding.
Monitored the children's playtime to ensure safety and wellbeing.
Planned age-appropriate activities to help foster physical, mental, and emotional development.
Provided a safe environment for the children through supervision and guidance of their activities.
Assistant Family Teacher
Amarillo Children’s Home & After Care Program
Amarillo
04.2016 - 11.2017
Experience with adults in aftercare program with adults 18-20 with a concentration in teaching transitional living skills
Experience working with children and adolescents ages 5-17
Experience working with individuals with developmental delays, mental health disorders, and learning disabilities
Acted as temporary managing conserver
Collaborated with external agencies including but not limited to local law enforcement, probation officers, and CPS
Worked with therapists regarding individual’s therapeutic interventions
Participated in plan of services catered to specific individuals
Interacted with case managers and CASA advocates
Provided child transport for individuals to and from school, appointments, therapies, CPS visitations, court, and extra circular activities
Had knowledge of Kelidacare 7: Social Service Software & Foster Care Software
Performed daily documentation
Prepared meals
Certified in First Aid and CPR.
Intern
Williamsburg, VA
05.2015 - 08.2015
Assisted Colonial Behavioral Health in updating Network of Care
Aided Prevention specialist in community outreach and in-school programs
Observed intakes/assessments of adolescents.
Education
B.S. Psychology -
Liberty University
11.2015
Skills
Psychological Studies
Organization Skills
Leadership Skills
Small Group Teaching
Planning Social Activities for Large Groups
Research and Writing Skills
Certified Mental Health First Aid
ACT De-escalation Techniques
Training in Pairing
CPR/First Aid
Training in CERNER Anasazi
Case Management Training
ACT Training
Microsoft Office Suite 2003
Microsoft Office Suite 2008
Microsoft Office Suite 2010
Microsoft Office Suite 2011
Case Management
Client Advocacy
Referral Coordination
Family Education
Care Coordination
Records Management
Patient support
Performance Tracking
Community Outreach
Regulatory Compliance
Needs Assessment
Discharge Planning
Health History Documentation
Quality Assurance Controls
Conflict Resolution
Resource Identification
Intervention Plans
Documentation And Reporting
Email and Telephone Etiquette
Documentation proficiency
Annual Case Reviews
Case Documentation
Case Planning
Progress Evaluations
Treatment Planning
Home Visits and Inspections
Organization and Multitasking
Community Resources
Associations
Liberty University Office of Student Leadership
Community Service
Prayer Leader, Lynchburg, VA, 2013, 2014, Mentoring women, Teaching lesson once a week
Spiritual Life Coach, Lynchburg, VA, 2014, 2015, Planned hall events, Acted as advocate for girls on hall, Lead small scale bible studies
Youth Leader, Lynchburg, VA, Williamsburg, VA, Lanexa VA, 2011, 2015, Mentored adolescents in a faith based setting
Children’s Ministry Leader, Lanexa VA, 2017, present, Mentored Children in a faith based setting, Planned Community Events, Teaching lesson once a week
Vacation Bible School Director, Lanexa VA, 2019, present, Mentored Children in a faith based setting, Planned Community Events, Facilitated lesson both in person and Virtual, Organized and assigned workers and schedule
Training
Certified Mental Health First Aid
ACT De-escalation Techniques
Training in Pairing
CPR/First Aid
Training in CERNER Anasazi
Case Management Training
ACT Training
Timeline
Case Manager
Colonial Behavioral Health
04.2024 - Current
Case Manager II
Colonial Behavioral Health
05.2019 - 02.2023
Community Service Associate II
Colonial Behavioral Health
02.2018 - 05.2019
Nanny
05.2017 - 11.2017
Assistant Family Teacher
Amarillo Children’s Home & After Care Program
04.2016 - 11.2017
Intern
05.2015 - 08.2015
B.S. Psychology -
Liberty University
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