Rebecca Jackson
Augusta,GA
Summary
Dynamic and collaborative problem-solver with proven leadership skills, seeking management or part-time opportunities in hospitality. Currently pursuing a Bachelor of Science in Psychology at Augusta University, with a focus on enhancing expertise in Microsoft Excel, computer literacy, and effective communication. Demonstrated ability to lead teams and resolve issues efficiently, contributing to improved operational outcomes.
Overview
4
4
years of professional experience
Work History
Floor Staff Member
Georgia Theatre Company
Evans, GA
05.2025 - Current
- Assisted customers with ticket purchases and seating arrangements.
- Maintained cleanliness and organization in the lobby and concession areas.
- Stocked merchandise and replenished concession supplies as needed.
- Provided excellent customer service by answering questions and offering advice on products.
- Worked closely with other staff members to ensure smooth operations.
- Operated the cash register for ticket sales and concessions efficiently.
Part-time Employee
Honeybaked Ham
Evans, Georgia
02.2022 - 11.2024
- Managing the closure of every shift, serving an average of 40-50 customers, utilizing POS systems, cash registers, and inventory management software for efficient operations
- Counting money out of safe ($500) and cash register ($100) and filing paperwork accordingly
- Boosting customer loyalty and satisfaction through exemplary customer service while skillfully preparing an array of diverse sandwiches, resulting in a >50% surge in customer loyalty
- Training a team of 4 employees and implemented an efficient system for sandwich production, resulting in a streamlined assembly line and enhanced communication skills
Education
Bachelor of Science - Psychology
Augusta University
Augusta, GA05.2026
Skills
- Microsoft Excel
- Computer literacy
- Problem solving
- Communication skills
- Customer service
- Team leadership
- Conflict resolution
- Time management
- Strong teamwork
- Cash handling expertise
- POS system operation
- Inventory management
Websites
Activities
- Vice President of Chapter Relationships and Standards, Alpha Chi Omega Sorority, 12/23, 12/24, Augusta, GA, Leading meetings for any issues involving financial aid, educational help, and conflict resolution, Creating collaboration events with other organizations on campus, Catering a safe space through confidentiality and understanding for over 40 members
- Vice President, Augusta Soccer Club, 08/24, 12/24, Augusta, GA, Arranging weekly practices for over 100 members, arrived early and stayed late, provided insight for newer members, Structuring recurring practices with drills and conditioning, Communicating with other soccer organizations at varying universities across the state of Georgia
References
References available upon request.
Timeline
Floor Staff Member
Georgia Theatre Company
05.2025 - Current
Part-time Employee
Honeybaked Ham
02.2022 - 11.2024
Bachelor of Science - Psychology
Augusta University