Rebecca Jacquez
El Paso,TX
Summary
Dynamic and results-driven professional with extensive experience at Amazon and Deployed Services. Proven expertise in warehouse safety and employee training, enhancing operational efficiency and guest satisfaction. Recognized for optimizing product placement and fostering teamwork, consistently achieving high standards in service quality and cleanliness. Strong communicator dedicated to excellence in customer service.
Experienced with retail operations, including opening and closing procedures. Utilizes inventory management and staff training to ensure operational efficiency. Track record of team leadership and effective problem-solving.
Overview
5
5
years of professional experience
Work History
Amazon Fc Associate
Amazon
El Paso, TX
12.2024 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
- Ensured proper labeling of products to facilitate easy identification during storage or retrieval processes.
- Optimized product placement within the warehouse space according to demand patterns for improved accessibility during peak periods.
Housekeeping Aide
Crothall Healthcare Inc.
El Paso, TX
03.2024 - 09.2024
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
- Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
- Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
Housekeeping Supervisor
Deployed Services
El Paso, TX
06.2023 - 10.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Increased employee performance through effective supervision and training.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
Housekeeping and Laundry Attendant
Deployed Services
El Paso Tx
01.2023 - 06.2023
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
- Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Key Holder Supervisor
Express Factory Outlet
El Paso, TX
07.2021 - 01.2023
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
Sales Associate
Express Factory Outlet
6001 Gateway Blvd W
10.2020 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Healthcare
Thomas Jefferson Highschool
El Paso06-2026
Skills
- Promotional strategies
- Store operations
- Employee scheduling
- Training and mentoring
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Warehouse safety
- Packing efficiency
- Order picking
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Amazon Fc Associate
Amazon
12.2024 - Current
Housekeeping Aide
Crothall Healthcare Inc.
03.2024 - 09.2024
Housekeeping Supervisor
Deployed Services
06.2023 - 10.2023
Housekeeping and Laundry Attendant
Deployed Services
01.2023 - 06.2023
Key Holder Supervisor
Express Factory Outlet
07.2021 - 01.2023
Sales Associate
Express Factory Outlet
10.2020 - 06.2021
Healthcare
Thomas Jefferson Highschool