Rebecca Johnson
Wake Forest,North Carolina
Summary
Well-qualified and passionate Human Resources Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Sales Factory
Raleigh, NC And Greensboro, NC
09.2021 - 08.2022
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated technical training and personal development classes for staff members.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Organized and led staff orientation programs and training to promote collaboration.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance. Specifically, changes to PTO and Parental Leave policies.
- Recruited top talent to maximize profitability.
- Liaised between multiple business divisions to improve communications.
Human Resources Director
Verge Solutions, LLC (dba Verge Health)
Charleston, SC
05.2016 - 08.2019
- Maintained human resources regulatory compliance with local, state and federal laws.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Conducted exit interviews to better understand reasons why employees were separating from company.
- Monitored administration of benefits program to maintain compliance with employee insurance program.
- Upon leaving, I left the company after growing the company to 215 employees.
- Conducted company-wide town hall meetings to convey updates.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Developed succession plans and promotion paths for staff.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Designed robust compensation and benefits packages to attract top employees.
- Structured compensation and benefits according to market conditions and budget demands.
- Implemented behavioral performance management system to define expectations and identify areas for improvement.
- Strong rapport with benefits broker which led to a 52% decrease in healthcare costs in 2017.
- Implemented Predictive Index behavioral assessments.
Human Resources Manager
Verge Solutions, LLC (dba Verge Health)
Charleston, SC
04.2014 - 05.2015
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Motivated employees through special events, incentive programs, and constructive feedback.
- I was the 40th employee with a strong start up environment feel.
Human Resources Director
Capital Guardian
Charlotte, NC
01.2013 - 03.2014
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Developed and maintained procedures and processes and coordinated leaves of absences with management.
- Led, supervised, guided and trained departmental staff and provided general oversight of employment, payroll and record keeping functions.
- Conferred with supervisors to review, determine and recommend actions relative to human resource matters.
Human Resources Manager
Blackberry Farm
Maryville, TN
01.2009 - 04.2010
- Scanned and maintained confidential employee information and records.
- Ran reports to track metrics such as employee turnover, headcount and new hires.
- Answered employee requests and questions related to benefits and compensation.
- Maintained employee and contract files to keep company in compliance with current laws and coordinate office activities and vendor relations.
- Conducted pre-employment tests and in-person interviews.
- Motivated employees through special events and incentive programs.
- Instructed senior leaders on appropriate employee corrective steps.
- Recruited top talent to maximize profitability.
- Fostered positive work environment through comprehensive employee relations program.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Employment Manager
Muzak, LLC
Charlotte, NC
02.2007 - 01.2009
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Managed the company trainer, HR Generalists (2), and company recruiter.
- Coordinated technical training and personal development classes for staff members.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Human Resources Manager
Shea Homes
Charlotte, NC
05.2002 - 10.2006
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Started as the 35th employee for family owned business and left after growing the employee headcount to 300 employees.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Recruited top talent to maximize profitability.
- Structured compensation and benefits according to market conditions and budget demands.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Education
Bachelor of Arts - Social Work
Appalachian State University
Boone, NCSkills
- HR Guidance
- Analyzing and Modifying Compensation
- Contract Negotiation
- Performance Review Management
- Statistical Data Analysis
- Human Resource Management Software (HRMS)
- Employee Engagement Strategies
- Training Needs Analysis
- Advising Department Managers
- Vendor Relations
- Software Skills:
Microsoft Office and Google Suite Platform
Paylocity, Paycor, ADP, and Ultipro Software
Taleo, Newton, Circa ATS platforms
- EEOC Skills
100% success rate in 14 EEOC claims without mediation
Excellent investigative interviewing techniques
- OFCCP Skills
Expert knowledge in Affirmative Action and applicant flow logs
Affiliations
- Society of Human Resource Management member
- World at Work member
Certification
- Development Dimensions International (DDI) Certified Facilitator
- Predictive Index (PI) Certified Behavioral Assessment Translator and Facilitator
Additional Information
Lover of the outdoors-hiking, kayaking, camping, tennis, and running
Value time with my family, traveling, and dining out
Fan of the Carolina Hurricanes, Carolina Panthers, and Boston Red Sox
I am a strength based perspective thinker and flourish in collaborative environments
Timeline
Human Resources Manager
Sales Factory
09.2021 - 08.2022
Human Resources Director
Verge Solutions, LLC (dba Verge Health)
05.2016 - 08.2019
Human Resources Manager
Verge Solutions, LLC (dba Verge Health)
04.2014 - 05.2015
Human Resources Director
Capital Guardian
01.2013 - 03.2014
Human Resources Manager
Blackberry Farm
01.2009 - 04.2010
Employment Manager
Muzak, LLC
02.2007 - 01.2009
Human Resources Manager
Shea Homes
05.2002 - 10.2006
Bachelor of Arts - Social Work
Appalachian State University