Summary
Overview
Work History
Education
Skills
Certification
References
other experience
Timeline
Generic

REBECCA JOHNSON

Bourne,MA

Summary

Dependable Executive Administrative Assistant / Office Manager provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

CEU Coordinator

Graston Technique
11.2007 - Current
  • Continuing education coordinator for a clinician educational company training various clinicians in the medical/therapy fields. This job has evolved in many ways over the years, from 10 hrs a week working in their Falmouth office, then Vincent Management in Falmouth, and now I am an independent contractor with Graston Technique
  • Responsible for all aspects of the continuing education approval process including submitting and managing applications to various professional and state boards and associations for approval of continuing education activities for chiropractors, physical therapists, massage therapists, and occupational therapists
  • Reporting course approvals to respective licensing agencies ensuring clinicians receive CE credits needed for professional license renewal
  • Previously included seminar planning and management for various educational activities including event setup, marketing, registrations, budgeting, preparation of event materials, and customer service.

Office Manager/Bookkeeper

Cape Casual Café & Garden Center, Jane White Lawn and Estate Care, Cape Hardwood
05.2023 - 12.2023
  • Office manager and bookkeeper for three separate companies under one ownership
  • Responsible for Accounts Payable and Receivable, including timely and accurate invoice and check preparation and mailing, entering billing information into QuickBooks database and producing financial reports, liaising with vendors regarding billings and collections, HR and payroll, and general daily banking
  • Assist owners with budget development and strategic planning by providing accurate and timely reports
  • On-going front-office administrative tasks such as file maintenance, answering the telephone, monitoring mail, correspondence and mailings, and general problem solving
  • I was laid off due to company financial issues

Operations Manager

BLRogers
11.2022 - 04.2023
  • Order entry and follow up for an independent retail sales rep company
  • Customer service, report production, website and social media updates, prepared and reconciled commission statements

Program Coordinator

Gosnold, Inc
03.2018 - 10.2022
  • Program Coordinator working directly with the Director of School Based Services Program
  • Administrative support for the School Based Counseling Program, which was comprised of 40 behavioral health clinicians, serving approximately 1200 students across the Cape, Plymouth, and other off Cape school districts
  • Referral/Intake/Waitlist management
  • Intake Process via DocuSign
  • Insurance Verification and Authorizations
  • Communication with clinicians and parent/guardians
  • Insurance claim reports and reconciliation
  • Create and maintain spreadsheets and reports for the Program Director, as well as the Directors of Finance and Operations.

Club Administrator

The Bourne Skating Club, Inc.
07.2011 - 08.2019
  • Administrative and bookkeeping responsibilities for local non-profit figure skating club.
  • Responsible for all administrative aspects of running the club including website design and maintenance, program setup, program budgets and monitoring, registrations, bookkeeping, email marketing, etc
  • Competition/event planning ranging from twice successfully chairing and managing the United States Figure Skating National Showcase competition in 2010 and 2014, with 800-1000 competitors from all across the U.S
  • Planning and organizing the annual awards banquet, recitals/exhibitions, fundraising and other small events throughout the years
  • Member of the Board of Directors 2001-2011.

Stay at Home Mom/Household CEO

Self-employed
05.1994 - 11.2007
  • Managed all aspects of busy household of 5, including three extremely active kids.
  • Create and coordinate a detailed calendar of events and activities (color coded) to include academic deadlines, library, playgroup, social events, competitive figure skating, hockey, football, baseball, lacrosse and golf schedules, as well as medical and dental visits.
  • Classroom volunteer
  • Association and board volunteer for various clubs
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • By far the most underpaid but rewarding positions I have held. I achieved a major sense of pride and accomplishment as each of the family members made their way through college/military and are now successfully managing their own busy lives and families.

Education

Associates of Science - Administrative Assistant

Cape Cod Community College
Barnstable, MA
06.1988

High School Diploma -

Whitman Hanson Regional High School
Whitman, MA
06.1986

Skills

  • Microsoft Office Proficiency to Expert Level
  • Document Management
  • Event Coordination/Management
  • Staff Management
  • Adobe (PDF editing, creating forms, etc)
  • Quickbooks Knowledge/Experience
  • MailChimp/Constant Contact
  • Medical Terminology
  • Sales
  • Document Management
  • Organizational Skills

Certification

Licensed Realtor

References

References available upon request.

other experience

  • Licensed Realtor
  • Previous experience with medical transcription, furniture sales/interior design, and legal administrative assistant..

Timeline

Office Manager/Bookkeeper

Cape Casual Café & Garden Center, Jane White Lawn and Estate Care, Cape Hardwood
05.2023 - 12.2023

Operations Manager

BLRogers
11.2022 - 04.2023

Program Coordinator

Gosnold, Inc
03.2018 - 10.2022

Club Administrator

The Bourne Skating Club, Inc.
07.2011 - 08.2019

CEU Coordinator

Graston Technique
11.2007 - Current

Stay at Home Mom/Household CEO

Self-employed
05.1994 - 11.2007

Associates of Science - Administrative Assistant

Cape Cod Community College

High School Diploma -

Whitman Hanson Regional High School

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REBECCA JOHNSON