Rebecca Johnson
Cary,North Carolina
Summary
Accomplished Accounts Payable Specialist and Executive Assistant with 20+ years experience. Provided a high degree of professionalism, accuracy and strong problem resolution capabilities.
Overview
32
32
years of professional experience
Work History
Front Desk Operations
Hyatt
01.2023 - Current
- Achieved over 90% customer satisfaction through proactive guest problem-solving.
- Managed check-ins for over 40 guests daily, ensuring smooth front desk operations.
- Handled high volume client calls efficiently, enhancing communication with staff.
- Utilized hospitality software like Opra and Citrix for streamlined front desk management.
- Recognized as a top performer for consistently exceeding customer service expectations.
Accounts Payable & Accounts Receivable Executive Assistant
Bleedings Disorders of NC
01.2020 - 01.2022
- Maintained accurate QuickBooks records, ensuring efficient AP bill processing.
- Executed Accounts Receivable functions, invoicing clients and tracking payments.
- Updated membership database and distributed new member information packets.
- Processed vendor invoices accurately, enhancing financial record integrity and timeliness.
- Coordinated ordering and delivery of patient Medical Alert devices effectively.
- Managed patient checks for Financial Assistance Program within budget constraints.
- Compiled monthly financial reports for management, facilitating informed decision-making.
Accounts Payable/Executive Assistant
DR Horton Builders
01.2018 - 01.2019
- Established Accounts Payable Department for Eastern Market, training AP clerks effectively.
- Streamlined National AP processes, reducing processing time by identifying bottlenecks.
- Resolved PO discrepancies with Purchasing, expediting payments efficiently.
- Conducted monthly audits on 40+ expense reports, ensuring policy compliance.
- Ensured vendor setups met Compliance Standards in insurance and contracts rigorously.
- Implemented comprehensive vendor onboarding, achieving 100% compliance with regulatory standards.
Accounts Payable/Executive Assistant
AJT Construction
01.2017 - 01.2018
- Enhanced vendor relations by streamlining AP processing and QuickBooks records.
- Ensured 100% payroll accuracy and timely corporate submissions for all employees.
- Executed thorough bank reconciliations, maintaining integrity of monthly financial statements.
- Produced detailed monthly activity reports, aiding year-end financial closing processes.
- Achieved full IRS compliance by accurately preparing and filing all tax forms.
Accounts Payable/Executive Assistant
Ensolve Biosystems
01.2016 - 01.2017
- Eliminated late fees by aligning with vendors through global communication networks.
- Enhanced financial accuracy by reconciling three bank accounts monthly without errors.
- Successfully implemented QuickBooks, providing user training and resolving technical issues.
- Compiled timely financial reports for executive decision-making, aiding strategic planning.
- Generated and filed IRS forms (1099, W-9, 1096) ensuring compliance.
- Boosted marketing efforts by developing targeted email campaigns and generating leads.
Account Payable/Executive Assistant
Farm Bureau
01.2006 - 06.2015
- Ensured accurate revenue tracking through timely membership dues recording and reconciliation.
- Processed 250 monthly invoices with high accuracy, maintaining vendor satisfaction.
- Identified discrepancies during monthly reconciliation of four distinct bank accounts.
- Provided financial insights by preparing monthly and quarterly reports for leadership.
- Achieved 95% recovery rate for overdue payments through proactive collection efforts.
- Coordinated four large annual banquets with over 1000 attendees each.
Budget/ Accounts Payable & Receivable
GTE Mobilnet
11.1993 - 01.1999
- Trained accounts payable staff, enhancing team performance and efficiency.
- Monitored expenses, contributing to accurate budget forecasts and financial reports.
- Implemented a new utility payment database, streamlining payment processes.
- Established cost-saving measures in invoice coding, improving reconciliation accuracy.
- Generated monthly accruals and journal entries, maintaining financial integrity.
- Resolved procurement variances by efficiently processing purchase orders in the database.
Education
BS - Design, Minor in Marketing
Meredith College
Raleigh, North CarolinaSkills
- Operations and finance expert
- Event operations
- Windows virtual desktop,o QuickBooks, Powerpoint
- Operations leadership
Timeline
Front Desk Operations
Hyatt
01.2023 - Current
Accounts Payable & Accounts Receivable Executive Assistant
Bleedings Disorders of NC
01.2020 - 01.2022
Accounts Payable/Executive Assistant
DR Horton Builders
01.2018 - 01.2019
Accounts Payable/Executive Assistant
AJT Construction
01.2017 - 01.2018
Accounts Payable/Executive Assistant
Ensolve Biosystems
01.2016 - 01.2017
Account Payable/Executive Assistant
Farm Bureau
01.2006 - 06.2015
Budget/ Accounts Payable & Receivable
GTE Mobilnet
11.1993 - 01.1999
BS - Design, Minor in Marketing
Meredith College