Accomplished Accounts Payable Specialist and Executive Assistant with 20+ years experience. Provided a high degree of professionalism, accuracy and strong problem resolution capabilities.
Overview
32
32
years of professional experience
Work History
Front Desk Operations
Hyatt
Morrisville, N.C.
01.2023 - Current
Achieved over 90% customer satisfaction through proactive guest problem-solving.
Managed check-ins for over 40 guests daily, ensuring smooth front desk operations.
Handled high volume client calls efficiently, enhancing communication with staff.
Utilized hospitality software like Opra and Citrix for streamlined front desk management.
Recognized as a top performer for consistently exceeding customer service expectations.