
Experienced Warehouse Supervisor delivering practical strategies to drive productivity and budget goals. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams of 25+.
Coordinates with partnering DC Management Team, Regional Manager, and Product Partner Compliance Team to improve standards of practices processing vendor violation charge backs with goals of minimizing loss/shrink to company budget. Responsible for identifying and documenting vendor violation charge backs utilizing OpenText software. Ensures proper standards of practices are being implemented by vendors, maintaining products' state of quality and ability to be processed in a timely manner. Processes all vendor overages, identifies and promptly resolves unexpected issues with purchase orders, advance shipping notices, and vendor violations which prevents departments from attaining production goals. Provides training and guidance that encourages the steady growth and development of capable, contributing associates.
Accomplishments: Quadrupled Vendor Compliance department revenue in less than 30 days and processed large aging overages utilizing new methods and standards of practices.
Started as associate in Shipping Department before being promoted to Sortation Department Lead, responsible for running the pending process utilizing Aims software and Excel to quickly resolve unpicked products for time-sensitive orders. Ongoing training and collaboration with management team and associates to ensure constant observations and improvements to production areas, while implementing preventative strategies for recurrent issues. Promoted to Receiving Department Lead, followed by promotion to Inventory Control Specialist, processing damaged freight, adjusting warehouse inventories using AIMS and JDA software, identifying and resolving transfer order issues. Responsible for preparing purchase orders for transfer loads and adjusting company software inventory. Coordinated with carriers to schedule pick up of freight and proper billing. Coordinated with Regional Managers and staff to ensure efficiency of all purchase order transfers, quality of processing with minimal loss, and accurate record keeping in the system database.
Accomplishments; promoted 4 times in under a year, training and supervising in all working areas of warehouse, showing efficiency in quick learning and adaptability to company goals. Member of Safety Team and PAR Team to maximize company safety, morale, and culture. Successfully participated in the company-provided Leadership/Management Training Classes.
Started as Fulfillment Specialist before being promoted to Transfers Department, processing time-sensitive freight by creating pick purchase orders within company software to enable associates to fulfill transfer orders. Promoted to the PK Department (Problem Kart Dept). Responsible for identifying and promptly resolving any issues with purchase orders and/or pick karts, unpicking lost orders within the system network and re-inducting pick karts and purchase orders, researching and processing aging orders while promptly locating extremely time sensitive freight to fulfill time-crucial orders, and assisting associates with troubleshooting RF Scanners, pick karts, pick locations, and quantity discrepancies. Coordinated with the Inventory Control Team to initiate replenishments of picking locations. Provided ongoing training to associates pertinent to the standards of practices within the department, including production and budget goals. Coordinated with management team and associates to continuously improve areas of operation and productivity with safety, quality, and accuracy being ensured.
Started in production, operating electric double pallet jack to pick and pack daily store and customer orders. Trained to pick and pack orders in all areas of production. Promoted to the Receiving Department as Lead of the New Returns/Transfers Department. Identified and processed all new returns and created pick orders for transfer loads. Responsible for searching and troubleshooting issues within the system’s inventory/orders. Coordinated with stores and management team pertaining to discrepancies and quality control issues. Trained associates to process all new return freight and delegated daily tasks.
Microsoft Excel
Microsoft Outlook
Vendor Management Systems
Order Management Systems
Cost reduction and containment
Complex problems analysis
Leadership development