Rebecca Kanuho
Chandler,AZ
Overview
22
22
years of professional experience
Work History
Subrogation Claims Representative
Allstate Insurance Co
10.2023 - Current
- Negotiated favorable settlements with adverse parties, reducing litigation costs and maximizing recoveries.
- Demonstrated professionalism when handling sensitive information during conversations with various stakeholders, ensuring confidentiality and adherence to privacy guidelines.
- Expedited claim processing by maintaining organized files and diligently tracking ongoing cases.
- Improved claim resolution rates by thoroughly investigating subrogation claims and gathering relevant evidence.
- Identified potential fraud indicators during claim investigations, taking appropriate action to protect company interests while adhering to legal guidelines.
- Assisted in the development of departmental goals and objectives aimed at increasing overall productivity and efficiency within the subrogation team.
Processor Property Claims, Total Loss, Commercial
AllState
10.2015 - Current
- Increased productivity by effectively managing workload and prioritizing tasks.
- Supported team members in their tasks, contributing to overall team success.
PIP/Medical Payments Adjuster
Best IRS
07.2014 - 09.2015
- Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
- Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
Claims Property Processor
AllState
11.2013 - 07.2014
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
Property Adjuster
USAA
07.2002 - 03.2010
- Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Scoped and photographed properties for defects and damage.
- Used [Software] to compile estimates for personal property and structure damage.
- Personal Property Field Work - Hurricane Ike
Education
Texas Property & Casualty License
Phoenix, Arizona 2005
High School Diploma -
Tempe High School
Tempe, Arizona 05.1992
Skills
Insurance policy knowledge
Claims Investigation
Strong negotiation skills
Teamwork and Collaboration
Customer Service
Timeline
Subrogation Claims Representative
Allstate Insurance Co
10.2023 - Current
Processor Property Claims, Total Loss, Commercial
AllState
10.2015 - Current
PIP/Medical Payments Adjuster
Best IRS
07.2014 - 09.2015
Claims Property Processor
AllState
11.2013 - 07.2014
Property Adjuster
USAA
07.2002 - 03.2010
Texas Property & Casualty License
High School Diploma -
Tempe High School
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