Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Kelly

Summary

Hard work ethic, good at staying up to date with the current new technologies and trends, and drive to always better myself. My love for animation has been apart of me since I was a young girl. Therefore, I will put my heart into everything I make. I will not take any short cuts or back roads because I want to make little kids inspired by animation like I was. Art is my passion. Couple it with my dedication, collaboration, and persistence. Makes my major attributes I can bring to this job.

Overview

1
1
year of professional experience

Work History

Kitchen Staff Member

Ivy Lane Bakery CO.
03.2023 - Current


  • Provide superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Package customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Decorate quality bakery goods to build business reputation and revenue base.
  • Help customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Offer each customer top-notch, personal service to boost sales and customer satisfaction.
  • Approach each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Resolve customer concerns with positive approach and constructive strategies.
  • Fill out inventory and production sheets and inform head baker of stock levels.
  • Bake consistent quality items by accurately mixing, dividing, shaping and decorating.
  • Prepare all pastry items in accordance with standards of quality, quantity control, taste and presentation.

Hostess

Mandarin Garden House
08.2022 - 02.2023


  • Answer customer questions about hours, seating and menu information.
  • Resolve guest complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Stay in open communication and collaborate with kitchen team to assess cooking times and minimize customer dissatisfaction.
  • Keep up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.
  • Offer immediate, friendly and knowledgeable assistance to every guest.
  • Check in with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability and relay information to customers.
  • Describe menu items in detail and educate customers about meal options.

Education

Associate of Arts - General Arts

Heartland Community College
Normal, IL
12.2023

GED -

Normal Community High School
Normal, IL
05.2022

Skills

  • Creative
  • Ambitious
  • Organized
  • Hardworking
  • Cooperative
  • Collaborative
  • Punctual
  • Team Builder
  • Leader
  • Customer Satisfaction
  • Creative Design
  • Design Techniques
  • Protective Equipment Knowledge
  • Competition Evaluation
  • Adobe Illustrator
  • Presentation Expertise
  • Project Deadlines Management
  • Adobe Photoshop
  • Work Orders
  • Identifying Opportunities
  • Creative Team Collaboration
  • Creative Solutions
  • Researching Topics
  • Critical and Creative Thinking
  • High and Low Poly Modeling
  • Customer Needs Assessments
  • Adobe After Effects
  • Quality Assurance
  • Animation and Motion Graphics
  • Graphic Design Principles
  • Professional Relationships
  • Positive Reinforcement Strategies
  • Adobe Systems Adobe Creative Cloud
  • AutoDesk Maya
  • Customer Feedback
  • 3D Visualization
  • Complex Problem-Solving
  • Design Issue Resolution
  • Special Effects
  • Project Requirements

Timeline

Kitchen Staff Member

Ivy Lane Bakery CO.
03.2023 - Current

Hostess

Mandarin Garden House
08.2022 - 02.2023

Associate of Arts - General Arts

Heartland Community College

GED -

Normal Community High School

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Rebecca Kelly