Rebecca Kelly

Consistently deliver results in a fast-paced environment.

Established collaborative partnerships within the district, region and SSC.

Drove Flint from being ranked 861 out of 868 (when starting at this location), to one of the top stores in the company.

Consistently achieve fantastic Shrink results in a high-shrink location.

Drove SFS sales within store to reach mini-hub status.

Consistently built highly productive teams, focusing on their development.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Was named "Good Store" (now named Model Store), of the district.

In the one year of my time here, I brought the Burton store, #1590, to be ranked #3 in the company

• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Trained team members in successful strategies to meet operational and sales targets.

• Improved operational efficiency by streamlining processes and implementing innovative solutions.
• Conducted regular quality audits to maintain compliance with industry standards while identifying opportunities for continuous improvement.
• Created a positive work environment by fostering open communication channels, addressing employee concerns promptly, and acknowledging outstanding individual contributions regularly.
• Seamlessly adapted to evolving business needs, leading the team through periods of significant change while maintaining focus on key objectives.