Rebecca King
Snow Hill,MD
Summary
Professional Secretary with 2 years of experience managing daily administrative support tasks and operations in a school office setting. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
5
5
years of professional experience
Work History
Secretary
Elnora Bible Institute
09.2021 - 09.2023
- Worked as receptionist to greet and assist students and visitors at school entrance.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records, spreadsheets and files to maintain document compliance.
- Responded to emails, phone calls, and other correspondence to facilitate communication and enhance business processes.
- Created invoices and processing payments.
- Recorded minutes for staff meetings.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Worked on a team to design brochures, school handbook, and other publications.
- Worked remotely by responding to emails and entering data into system during the summer and holidays.
Assistant Store Manager & Barista
On What Grounds Coffee House
06.2020 - 08.2023
- Managed opening and closing procedures and daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised staff to achieve daily objectives and provide exceptional service to customers.
- Worked alongside staff as barista, breakfast chef, and cashier.
Bakery Chef
Dutch Country Market
07.2019 - 01.2021
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated and maintained bakery equipment, including ovens and mixers.
- Trained and supervised new employees on bakery operations and procedures.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
Babysitter
Self-Employed
09.2018 - 01.2021
- Played games, read books, and planned activities for young children.
- Reassured children when upset providing emotional support and stability.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
High School Diploma -
Homeschool
Snow Hill, MD06.2019
Skills
- Customer Service
- Verbal and Written Communication
- Keyboarding Skills
- Digital File Management
- Confidentiality Understanding
- Quickbooks
- Sales Support
- Supply Restocking
- Organization
- Department Oversight
Timeline
Secretary
Elnora Bible Institute
09.2021 - 09.2023
Assistant Store Manager & Barista
On What Grounds Coffee House
06.2020 - 08.2023
Bakery Chef
Dutch Country Market
07.2019 - 01.2021
Babysitter
Self-Employed
09.2018 - 01.2021
High School Diploma -
Homeschool
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