Results-driven Epic Radiant Analyst with extensive experience supporting radiology workflows and optimizing EHR systems across multiple healthcare organizations
Proven expertise in Epic Radiant build, workflow analysis, implementation of Hyperdrive, and integration with third-party systems, including PACS and imaging applications
Adept at streamlining scheduling templates, order panels, and radiology modalities for multi-hospital settings while training analysts in best practices and system methodologies
Skilled in interface troubleshooting, system testing, and issue resolution to improve operational efficiency and end-user satisfaction
Registered Sonographer, Vascular Sonographer, and Registered Radiology Technologist
Overview
25
25
years of professional experience
1
1
Certification
Work History
EHR-Epic Radiant Analyst
OU Health
- Current
Provide technical support for the Radiant application to help resolve outstanding service requests
Help improve system processes and workflow
Collaboration with cross-functional teams for testing to optimize workflows and minimize disruptions to end users
Resolve Workqueue errors
Train, analysts in various build tasks or projects, including build strategies, system methodologies and best practices
Current (Contract)
Epic-Radiant Analyst
Mosaic Life Care
06.2023 - 04.2025
EHR analyst- Radiant application, GI and Bronch.
Have my Imaging Badge
Completes or coordinates the preparation for testing and upgrades. Nova Notes review
Provides support for 3 hospitals and satellite locations/outlining clinics
Strong build and understanding of scheduling workflow for 3 three hospitals using shared visit types and order panels.
Strong build experience with scheduling templates, blocks, decision tree questionnaires for multiple Radiology modalities for 3 hospitals and outlining clinics.
Implementation of Hyperdrive. Including build, and testing with PACs.
Strong build experience with Lung Screening and Mammography program.
Point of Care Ultrasound- build and workflow
Experienced in orders/IR panel build
Interventional Radiology Build
JIRA
Strong understanding of Radiology workflow and processes.
Works closely with operational users for system configurations. Support end users to tailor the system to fit the organization's needs. Including issue prioritization, workflow, and process improvement.
Work closely with 3rd party systems to ensure proper integration with Epic.
Interface work queue monitoring and troubleshooting
Assumes on-call responsibilities as required for all applications- help troubleshoot issues
USA Radiology Management Solutions
01.2021 - Current
Provides after-hours support for clients and radiologists
Responsible for the day-to-day operational duties and monitoring our worklists to ensure exams are being read in a timely fashion
Multitasking through management of 22 Clients/hospitals and 24 physicians in a remote setting
Serve as a liaison for our Physicians team and clients when questions or concerns arise.
Meet these clients' needs by delivering timely and successful solutions
Develop and maintain trusted, long-lasting relationships with our client base
Prepare metric reports for our clients quarterly or as needed
Assist in the coordination of monthly to weekly reading schedules for our physician's team.
Rotate every other week call for after-hours support for our physician team and clients
Managed implementations and the onboarding of new hospital organizations with USA Radiology.
Assisted with the onboarding of new radiologists.
Provide training to our clients on our PACS systems
Organize tasks through the utilization of OneNote
Utilize Zoom for means of communication and meetings
Project Manager
Phelps Health
12.2022 - 06.2023
Manages and coordinates projects and ensures project initiatives and timelines are met. Develops project initiation process by defining project scope, determining action items, assigning ownership, creating project timetables, and tracking execution and workflow; prepares, presents, and distributes project status reports.
Evaluate, plan, and monitor project implementation for clinical systems; manage project and project delivery teams, ensure deadlines are met, escalate issues for an appropriate, timely resolution, and adhere to
Communicate with other departments and project teams on project activities: confers with project staff and vendors to provide support and resolve problems.
Maintains detailed project documentation including meeting minutes, action items, issue lists, and risk management plans
Provides leadership and effectively communicates project plan status to all stakeholders.
Coordinates cross-functional meetings with various functional areas to meet overall stakeholders' expectations and company objectives
Senior Ancillary Application Specialist- Radiant
Phelps Health
01.2022 - 12.2022
Radiant Analyst
Radiant team was responsible for the Cath lab, Vascular lab
Vascular/Cardiology build and maintenance.
PAC’s Administrator- Synapse/Fuji
Experience with Change Healthcare, Epiphany
Interface experience-monitor work queue for errors
Interventional Radiology build experience
Assisted with all upgrades to include: Epic, Synapse, Change Healthcare, Epiphany
Assist with building, implementing, maintaining, and providing ongoing optimization
Work closely with operations to ensure the system is meeting their needs.
Helps troubleshoot issues entered in the ServiceNow ticket systems
Gathers and analyzes information to resolve incidents and troubleshoot problems. Documents the process and resolves the problem.
Worked with 3rd party vendors to troubleshoot and resolve system problems, to improve product performance and usability.
Review documentation for upgrades and monthly system updates. Evaluate possible changes and impacts with other analysts and end users.
Assumes on-call responsibilities as required
Operational Support
Registered Sonographer/ Radiology Technologist
Salem Memorial District Hospital
01.2018 - 11.2021
Performed general ultrasounds
Breast Imaging/Breast Biopsies
Performed Vascular ultrasounds
Echocardiograms
General Radiology procedures
Provide direct patient care and perform daily ultrasound imaging and radiology exams
Equipment – Canon/GE CSPI/PACS. Scheduling of patients. Experience Communicating with multiple physicians and outside facilities Daily secretarial duties.
Managed the implementation and establishment of a new quality control and metrics program for the ultrasound department at SMDH.
Registered Sonographer
Mercy
06.2017 - 07.2020
General Ultrasounds
Breast Imaging/Breast Biopsies
Vascular Ultrasounds
High-risk OB Ultrasounds
Nuchal Translucency imaging
Communicate with multiple physicians and facilities regarding General ultrasound and vascular scanning.
Level 2 OB scanning Equipment- Mindray and Siemens Software-Epic, Visage, Viewpoint.