REBECCA KNUDSEN
Accounts Recievable
Mesa,AZ
Summary
Experienced problem solver with 16 years in customer service, administration, and client-facing roles. Excels in deadline-driven projects and demonstrates strong time management and organizational skills. A customer-focused leader who consistently exceeds client expectations while providing exceptional administrative support.
Overview
7
7
years of professional experience
Work History
Accounts Receivable Associate
Macerich
03.2022 - Current
- I offer strong expertise in cash applications, Invoicing and billing, financial reporting, maintaining tenant accounts, collecting payments and perpetuating tenant relationships
- I have a very strong attention to detail as well as impeccable multitasking skills
- I currently oversee several email distribution boxes for different commercial reality properties and all the tenants associated with these properties
Project Associate
Ecova
04.2021 - 03.2022
- As a PA I was tasked with setting up utility accounts for large companies in a project management format
- I was fully remote and had limited supervision
- I successfully handled large workloads daily and organized my time in a way to get the most done I could with my shift
- I was entrusted with large amounts of confidential data as well as corresponding with our clients in a customer facing position
Front Office Associate
Miracle Ear
12.2017 - 12.2018
- Provided exceptional customer service to our patients in the front office setting as well as the back office and telephones
- Scheduled future appointments as well as quickly assessed the schedule to accommodate emergencies
- Reached out to insurance companies to obtain insurance benefits on behalf of our patients then turned them over to appropriate staff to be verified
- Up to date on HIPPA regulations
- Very customer service oriented and excel in a fast-paced environment
Education
Medical Administrative Assistant -
Alpine College
06.2009
Skills
- Customer Service
- Time Management
- Problem Solving
- Organization
- Project Management
- Leadership
- Front Desk/Clerical Trained
- MS Office Suite
- Client Facing
- Invoice processing
- Cash application
- Payment tracking
- Collection strategies
Timeline
Accounts Receivable Associate
Macerich
03.2022 - Current
Project Associate
Ecova
04.2021 - 03.2022
Front Office Associate
Miracle Ear
12.2017 - 12.2018
Medical Administrative Assistant -
Alpine College
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