Rebecca Knutson
Belvidere,IL
Summary
Driven and meticulous healthcare administration graduate with a diverse background geared towards enhancing team productivity and maintaining data accuracy. Expert in patient scheduling and committed to workplace safety. Demonstrates exceptional team management and customer engagement skills, ensuring high-quality service and operational efficiency.
Overview
11
11
years of professional experience
Work History
Professional Development
10.2022 - 05.2024
Obtained a Bachelor’s Degree in Healthcare Administration
Patient Access Specialist
OSF Saint Anthony's Health Center
06.2022 - 10.2022
- Maintained high levels of data accuracy with meticulous attention to detail in processing insurance claims and updating patient records.
- Electronically submitted bills according to compliance guidelines.
- Enhanced team productivity by absorbing knowledge, best practices, and was provided cross-training opportunities by colleagues.
Production Operator
Chrysler LLC
05.2016 - 02.2021
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Enhanced product quality by conducting thorough inspections and addressing defects promptly.
- Increased assembly line efficiency by streamlining production processes and implementing time-saving techniques.
Manager
McDonald's Restaurant
06.2013 - 04.2016
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
Bachelor of Science - Healthcare Management
Rasmussen University
Rockford, IL05.2024
Associate of Arts - General Studies
Rock Valley College
Rockford, IL05.2022
Skills
- Epic
- Medical Terminology
- Front Desk Operations
- Patient Scheduling
- Workplace Safety
- Team Management
- Customer Engagement
- Reliability and punctuality
Timeline
Professional Development
10.2022 - 05.2024
Patient Access Specialist
OSF Saint Anthony's Health Center
06.2022 - 10.2022
Production Operator
Chrysler LLC
05.2016 - 02.2021
Manager
McDonald's Restaurant
06.2013 - 04.2016
Bachelor of Science - Healthcare Management
Rasmussen University
Associate of Arts - General Studies
Rock Valley College
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