Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Koenig

Jamestown,ND

Summary

Proven leader and efficient problem-solver, adept at fast learning and leveraging computer skills. At Agricover, I enhanced operational efficiency and team performance, significantly exceeding quality standards. I have excellent communication and creative problem-solving abilities drove customer satisfaction and team development, showcasing a commitment to results and innovation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Assembler position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Line Assembler

Agricover
03.2024 - 08.2024
  • Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
  • Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
  • Inspected finished garments to address flaws and verify adherence to quality standards.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Assistant Manager

Shoe Sensation
10.2023 - 03.2024
  • Generated repeat business through exceptional customer service.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Shift Lead

Burger King
09.2022 - 09.2023
  • Enforced company policies and regulations with employees.
  • Helped store management meet standards of service and quality in daily operations.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Trained and mentored new employees to maximize team performance.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Maintained safe working environment by observing safety procedures, policies, and regulations.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Completed cash and credit card transactions accurately using POS software.

Education

High School Diploma -

Sargent Central
Forman, ND
05.2006

Skills

    • Fast at Learning and Catching on Quickly
    • Good with Computers
    • Excellent Communication
    • Problem-Solving
    • Effective Communication
      • Written Communication
      • Creative Problem-Solving
      • Active Listening
      • Decision-Making
      • Self Motivation

Timeline

Line Assembler

Agricover
03.2024 - 08.2024

Assistant Manager

Shoe Sensation
10.2023 - 03.2024

Shift Lead

Burger King
09.2022 - 09.2023

High School Diploma -

Sargent Central
Rebecca Koenig