REBECCA KRAMER
Cedar Rapids, IA,IA
Summary
Looking for a part time job. Friendly and reliable offering unmatched customer service and workplace focus.
Responsible and proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
17
17
years of professional experience
Work History
Health Secretary
Cedar Rapids Community School District
11.2024 - Current
- Organized and maintained office records, ensuring easy access to important documents.
- Administer medication to school -age children. Grade Pre-K to 12.
- Work with the schools on a very part time basis.
- Assisted in scheduling appointments and coordinating meetings for staff and administration.
- Managed incoming communications, directing inquiries to appropriate personnel efficiently.
- Prepared meeting agendas and compiled minutes to support decision-making processes.
- Utilized office software for data entry, improving accuracy of information management.
- Developed positive relationships with students, parents, and staff through effective communication.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Administrative Assistant
Robert Half
11.2023 - Current
- Managed scheduling and calendar coordination for senior management.
- This position is part time. Work when someone in the school district is ill or vacation time.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in preparing reports and presentations for team meetings.
- Developed and maintained filing systems to improve document retrieval efficiency.
- Handled incoming communications, ensuring timely responses and escalation when necessary.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Select Physical Therapy
Front Desk Coordinator
10.2022 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Implementation Specialist
Acumen Advisors
07.2021 - 06.2022
- Coordinated implementation processes to enhance system efficiency and user satisfaction.
- Provided technical support, resolving issues promptly to minimize disruptions for end users.
- Assisted in setting up benefits (Health insurance, Dental insurance, Life insurance, etc) for different companies
- Acted as a liaison between clients, developers, and sales teams to facilitate clear communication throughout the project lifecycle.
- Increased client retention rates by providing exceptional post-implementation support and followup.
Adminstrative Assistant
Western Fraternal Life Assoc
10.2008 - 03.2021
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Scanned documents for client files.
- Assisted customer service in talking with customers and explaining Annuities and Life insurance.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Inputting information into the computer system.
- Assisted insurance agents with proper input of insurance data.
Education
Nursing
Marycrest College
Davenport IA05-1979
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
- Multi-line phone systems
- Supply ordering
- Mail distribution
- Presentation creation
- Record preparation
- Payment posting
- Minute taking
- Cross-functional communication
- Phone etiquette
- Task prioritization
- Confidentiality
Timeline
Health Secretary
Cedar Rapids Community School District
11.2024 - Current
Administrative Assistant
Robert Half
11.2023 - Current
Select Physical Therapy
Front Desk Coordinator
10.2022 - 09.2023
Implementation Specialist
Acumen Advisors
07.2021 - 06.2022
Adminstrative Assistant
Western Fraternal Life Assoc
10.2008 - 03.2021
Nursing
Marycrest College
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