Rebecca Kudro
Middleton,ID
Summary
Twenty plus years customer service experience Twenty plus years sales experience Knowledgeable in Microsoft programs, and QuickBooks Strong leadership and motivational qualities Excellent communication skills Able to easily adapt to any situation. Knowledge of business principles Proficient in training employees using coaching and continuous feedback. Experience in using critical thinking skills Experienced cashier with daily balancing and reconciliation experience.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
23
23
years of professional experience
Work History
Cashier
WinCo Foods
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise
- Stocked, tagged and displayed merchandise as required.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Poser/Photographer
Images for Kids
01.2022 - Current
- Assist in taking pictures of children for school pictures and events
- Greet staff, teachers, and children in friendly and professional manner
- Create spreadsheets with student list
- Communicate with school detailing picture day
New Construction Cleaner
Cleaning with Klass
01.2018 - Current
- Cleaned and washed windows for new construction
- Greeted customers in a friendly and professional manner
Receptionist
Intermountain Auto Glass
01.2021 - 01.2022
- Provided excellent customer service by greeting customers through email, social media, phone, and in person
- Gave windshield quotes
- Scheduled and confirmed appointments
- Worked closely with insurance companies for appointments and payments
- Dispatched technicians
- Performed data entry and cashier
Education Assistant
Sage International School
01.2020 - 01.2021
- Assisted teachers with various projects such as stapling books, copying papers, and cutting templates.
- Assisted in organizing and planning activities.
- Took on the role of substitute teacher.
- Monitored lunchroom and playground.
Seasonal Receptionist
H&R Block
01.2020 - 01.2021
- Answered phones, confirmed and set appointments
- Provided excellent customer service both on the phone and in person.
- Filed tax documents, cashier, performed both opening, and closing duties, prepared deposit
- Handled both employee and customer complaints.
- Performed HR duties such as new employee orientation and training.
Receptionist
Fast Glass Boise
01.2017 - 01.2018
- Provided excellent customer service by greeting customers.
- Answered phones, placed orders, filed work orders.
- Dispatched technicians
- Performed data entry and cashier, and daily
Deli / Fresh Cut Supervisor
Albertson
01.2013 - 01.2017
- Supervised 5 employees, filled shelves, cut fruit, made guacamole, ordered stock, inventory, opening and closing shifts of the department, unloaded truck, filled salads, cut lunchmeat to order, Provided excellent customer service
Account Supervisor
DIRECTV-Boise Idaho
01.2002 - 01.2017
- Provided coaching, and feedback through mentoring, and side by side quality monitoring.
- Facilitated team meetings educating employees on ways to ensure 100% customer satisfaction, policy changes, trends, individual goals, safety, sales goals, and the prevention of escalated situations.
- Handled and managed employee complaints, and disputes.
- Planned and conducted new employee orientation.
Evening Supervisor
Easter Seals Goodwill
01.2011 - 01.2013
- Oversaw and performed job tasks in multiple areas.
- Ensured work was conducted in a clean and safe environment.
- Handled employee complaints and disputes.
- Coordinate employee safety, welfare and wellness.
- Tracked and achieved daily production and sales goals.
- Enhanced the lives of our customers by providing excellent customer service.
- Supervised shifts of 3-20 employees during opening, closing, or mid shift.
Education
High School Diploma -
Albemarle High School
Charlottesville, VA06-1992
Skills
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling and management
- Reliability and punctuality
- Customer service excellence
- Written and verbal communication
- POS system operations
- Staff training
- Attention to detail
- Inventory management
- Decision making aptitude
- Daily reporting
Timeline
Cashier
WinCo Foods
08.2023 - Current
Poser/Photographer
Images for Kids
01.2022 - Current
Receptionist
Intermountain Auto Glass
01.2021 - 01.2022
Education Assistant
Sage International School
01.2020 - 01.2021
Seasonal Receptionist
H&R Block
01.2020 - 01.2021
New Construction Cleaner
Cleaning with Klass
01.2018 - Current
Receptionist
Fast Glass Boise
01.2017 - 01.2018
Deli / Fresh Cut Supervisor
Albertson
01.2013 - 01.2017
Evening Supervisor
Easter Seals Goodwill
01.2011 - 01.2013
Account Supervisor
DIRECTV-Boise Idaho
01.2002 - 01.2017
High School Diploma -
Albemarle High School
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