Rebecca Kunz
Tekamah,NE
Overview
45
45
years of professional experience
Work History
Lead Shift Waitress
Travel America Truck Stop
08.2005 - 10.2015
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Oversaw talented team by actively communicating project information, remedying issues, and delivering positive feedback.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Accounting Bookkeeper Assistant
Travel America Truck Stop
08.2005 - 09.2015
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Assisted bookkeepers in providing support documentation required for audits.
- Filed invoices with processed checks to maintain orderly accounting filing system.
- Performed data entry, paper filing, electronic archiving and used 10‐key and other machines and equipment to support office efficiency.
Training Shift Waitress
Denny’s
09.1979 - 08.2003
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Drafting Technician
Bell telephone
Omaha, NE
06.1970 - 05.1974
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Ged -
Mead High School
Mead, NE05.1970
Skills
- Quality Inspections
- Employee Attendance Monitoring
- Drawer Assignments
- Shift Paperwork Completion
- Station Preparation
- Continuous Professional Improvement
- Sales Expertise
- Staff Development
- Role Modeling
- Staff Training
- Daily Workflows
- Experience Development
- Safety Processes
- Quality Assurance
- Company Safety Procedures
- Team Leadership
- Account Management
- Sales Reporting
- Cash Handling
- Issue Resolution
- Loss Prevention Controls
- Game Strategy Development
Timeline
Lead Shift Waitress
Travel America Truck Stop
08.2005 - 10.2015
Accounting Bookkeeper Assistant
Travel America Truck Stop
08.2005 - 09.2015
Training Shift Waitress
Denny’s
09.1979 - 08.2003
Drafting Technician
Bell telephone
06.1970 - 05.1974
Ged -
Mead High School