Rebecca LaFave
Pennellville,NY
Summary
Dynamic professional with extensive experience at BNY Mellon, excelling in cash management and customer satisfaction. Proven ability to enhance operational efficiency through effective multitasking and problem-solving. Recognized for training new staff and implementing process improvements, fostering a collaborative team environment while ensuring compliance with regulatory standards.
Overview
24
24
years of professional experience
Work History
Client Processing Representative Specialist
BNY Mellon
East Syracuse, NY
12.2005 - 12.2025
- Processed daily transactions accurately and efficiently.
- Maintained comprehensive records in compliance with regulatory standards.
- Supported onboarding of new staff through training on operational procedures.
- Implemented improvements in documentation practices, enhancing efficiency.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Supported administrative staff with special projects for upper management.
Shift Manager
Taco Bell Restaurant
Clay, NY
09.2001 - 03.2006
- Processed daily transactions accurately and efficiently.
- Maintained comprehensive records in compliance with regulatory standards.
- Supported onboarding of new staff through training on operational procedures.
- Implemented improvements in documentation practices, enhancing efficiency.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Supported administrative staff with special projects for upper management.
Education
High School Diploma -
John C Birdlebough
Phoenix, NY2003
Skills
- Great work ethics & Reliable
- Customer satisfaction
- Proficient in Microsoft office/Outlook
- Administrative & Operations support
- Database entry
- Multitasking & Prioritizing
- Cash management
- Problem-solving
- Organizational skills
Timeline
Client Processing Representative Specialist
BNY Mellon
12.2005 - 12.2025
Shift Manager
Taco Bell Restaurant
09.2001 - 03.2006
High School Diploma -
John C Birdlebough