Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement. Passionate job seeker with strong organizational skills eager to secure entry-level Assistant Manager position. Ready to help team achieve company goals.
Hi, I’m
Rebecca Landry
Houma,Louisiana
Summary
Overview
17
years of professional experience
Work History
Big Lots
Assistant Manager
03.2022 - 03.2023
Job overview
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security to protect employees, customers and property.
Big LotsHouma, LA
Furniture Manager
07.2006 - 01.2021
Job overview
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Organized and detail-oriented with a strong work ethic.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked flexible hours across night, weekend and holiday shifts.
- Gained strong leadership skills by managing projects from start to finish.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
Education
Central Lafourche High SchoolRaceland, LA
University Overview
Skills
- Project Management
- Business Planning
- Staff Management
- Google Drive
- Customer Relations
- Time Management
- Money Handling
- Managing Multiple Priorities
- Product and Service Knowledge
- Customer Service and Satisfaction
- Vendor Performance Monitoring
- Supplier Audits
- Overseeing Employees
- Merchandising
Timeline
Assistant Manager
Big Lots
03.2022 - 03.2023
Furniture Manager
Big Lots
07.2006 - 01.2021
Central Lafourche High School