Rebecca Laratte
Fort Lauderdale, FL,FL
Summary
Resilient and organized assistant manager proficient in organizing schedules, managing inventory and enhancing financial controls. Effectively plan sales strategies, coordinate service initiatives and motivate employee excellence. Recognize team weaknesses and optimize plans to drive growth. Ambitious Managing Director with excellent brainstorming and problem solving skills. Highly effective at promoting positive relationships and building capable teams. Studious assistant manager offering seven years of extensive experience in radio industry. Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level system administrator position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Assistant Manager of Operations
WSRF AM
North Miami Beach, FL
01.2014 - Current
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
- Supervised operations team to support operational excellence and excellent customer service.
- Coordinated with General Manager in different operational issues and promotional activities.
- Evaluated inspection reports and service tickets and prepared repair invoices.
Apprentice
MyTechBestFriend
Remote, Remote
11.2021 - 04.2022
- Learned wide range of simple and complex techniques from on-the-job training.
- Prioritized and accomplished multiple tasks within established timeframes.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created plans and communicated deadlines to complete projects on time.
- Participated in team-building activities to enhance working relationships.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Created reports and dashboards in development for reporting application.
- Improved operations through consistent hard work and dedication.
Education
Bachelor of Arts - Broadcast Journalism
Florida International University
Miami, FL05.2018
Skills
- Hiring and Onboarding
- Originality and Creativity
- Operational Excellence
- Program Optimization
- Records Organization and Management
- Problem Anticipation and Resolution
- Performance Monitoring and Evaluation
- Facilitating Change
- Best Practices and Standards
- Customer Relations
- Minor Repairs
- Team Meetings
- Behavior Identification
- Employee Relationships
Certification
- Salesforce Administrator Certification - February 2022
- Gainsight Administrator Certification - May 2022
Timeline
Apprentice
MyTechBestFriend
11.2021 - 04.2022
Assistant Manager of Operations
WSRF AM
01.2014 - Current
Bachelor of Arts - Broadcast Journalism
Florida International University
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