Rebecca Larsen
Holyoke,MA
Summary
Experienced pediatric RN leader who is proven to deliver exemplary level of healthcare service to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver, staff supporter and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager
Baystate Health - Baystate Medical Center
09.2002 - 11.2024
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
- Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
- Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
- Ensured timely documentation of all nursing activities within electronic medical records system, contributing to accurate record keeping and informed decision-making processes.
- Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
- Maintained open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly.
- Communicated with members of medical staff and department heads during weekly update meetings.
- Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
- Streamlined nursing operations for efficiency and quality improvement by conducting regular audits and addressing areas of concern.
- Assisted Nurse Manager.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Increased patient satisfaction by implementing individualized care plans and coordinating with interdisciplinary teams.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Charge Nurse
Baystate Health - Baystate Medical Center
09.1999 - 09.2002
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Enhanced patient satisfaction by personalizing care plans based on individual patient needs and preferences.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, improving patient recovery rates.
- Streamlined shift handovers, ensuring seamless continuity of care and minimizing information gaps.
- Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
- Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Registered Nurse
Baystate Health - Baystate Medical Center
07.1994 - 09.1999
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Education
Bachelor of Science - Nursing
York College of Pennsylvania
York, PA05.1994
Skills
- Compassionate care
- Employee relations
- Interdisciplinary collaboration
- Unit operations
- Staff supervision
- Critical thinking
- Task delegation
- Staff coaching and mentoring
- Strong clinical judgment
- Schedule management
Certification
Certified in pediatric nursing
Languages
Spanish
Limited Working
Timeline
Assistant Nurse Manager
Baystate Health - Baystate Medical Center
09.2002 - 11.2024
Charge Nurse
Baystate Health - Baystate Medical Center
09.1999 - 09.2002
Registered Nurse
Baystate Health - Baystate Medical Center
07.1994 - 09.1999
Certified in pediatric nursing
Bachelor of Science - Nursing
York College of Pennsylvania
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