Rebecca Lefner
Flex Associate
Temple,TX
Summary
Enthusiastic flex associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
10
10
years of professional experience
Work History
Flex Associate
Kohl's
11.2013 - Current
- Assisted supervisors in monitoring performance metrics, identifying areas for improvement, and implementing necessary changes.
- Aided in visual merchandising efforts to create an appealing store atmosphere that attracted customers and encouraged purchases.
- Collaborated with team members to efficiently complete tasks and meet daily goals, resulting in increased productivity.
- Enhanced customer satisfaction by providing efficient and accurate information on products and services.
- Processed transactions swiftly and accurately, maintaining a high level of efficiency at the cash register.
- Facilitated smooth returns process for customers while adhering to company policies, ensuring their continued satisfaction.
- Responded proactively to changes in schedule or workload, demonstrating flexibility and adaptability under pressure.
- Coordinated merchandise displays for promotional events or seasonal changes, optimizing product visibility.
- Provided excellent customer service by promptly addressing inquiries and resolving issues effectively.
- Performed regular price audits to ensure accurate pricing information, avoiding potential customer confusion or dissatisfaction.
- Promoted a positive work culture by fostering open communication among team members and actively contributing to problem-solving discussions.
- Contributed to the achievement of sales targets by actively engaging with customers and recommending suitable products.
- Assisted in maintaining a clean and organized store environment, promoting a positive shopping experience.
- Picked and packed order items.
- Interacted with guests in friendly and knowledgeable way.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Greeted customers and directed to requested products.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Coordinated efficient organization, palletizing and transportation of completed packages.
Education
Associate of Arts - Business Management
Temple College
Temple, TX 05.2001 -
Skills
Workplace Safety
Product display
Sales Support
Order Fulfillment
Returns processing
Store maintenance
Price Checking
Equipment Operation
Customer Service
Customer Relationships
Friendly and Personable
Timeline
Flex Associate
Kohl's
11.2013 - Current
Associate of Arts - Business Management
Temple College
05.2001 -