Rebecca Leppard
Hockley,TX
Summary
Highly motivated and results-driven professional with experience in administrative support, service coordination, and vendor relations. Demonstrated ability to build positive relationships with vendors, cross-functional teams, and customers at all levels of the organization. Strong communication, problem-solving, and decision-making skills with a focus on maintaining professionalism and delivering excellent customer service.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
SimplyHome by Camillo
Houston, TX
08.2023 - Current
- Proactively managed inbound leads from multiple sources, including phone calls, website submissions, and external listings, contributing to increased sales and customer satisfaction
- Utilizes Entrada to maintain lead and follow up database and accuracy for division reporting
- Work collaboratively with the marketing team to develop and maintain lead generation activities (Business outreach, SimplyHome Partnership, Realtor relationships and referral relationship with our tenants.)
Service Coordinator
SimplyHome by Camillo
Houston, TX
10.2021 - 08.2023
- Acted as a liaison between vendors and tenants, ensuring clear and effective communication to guarantee timely and accurate service delivery
- Created, managed, and dispatched work orders and purchase orders through property management software, ensuring proper documentation and timely processing
- Troubleshooting and investigating service-related issues, collaborating with internal teams to identify solutions and ensure quick resolution
- Processed, approved, and verified invoices promptly, ensuring accuracy of tenant information and alignment with completed repairs
Title Clerk / Admin Assistant
Holiday World RV
Katy, TX
06.2020 - 10.2021
- Coordinated the completion and submission of state title forms for vehicle registration, maintaining attention to detail to ensure accurate and timely processing
- Managed document scanning and filing processes, ensuring accurate record-keeping and organization of important paperwork
- Assisted with inventory management, payroll, and business operations, helping to streamline processes and improve overall efficiency
- Supported multiple locations by coordinating the ordering and distribution of business supplies, enhancing operational workflow
Education
Diploma -
Bellville High School
Bellville, TX05.2018
Skills
- Microsoft Word
- Microsoft Excel
- NetSuite
- PropertyWare
- Maintenance Plus
- Entrada
- Problem Solving Skills
- Teamwork
- Attention to detail
- Communication
- Fair housing policies
- Building rapport
- Customer service
- Phone and email etiquette
Timeline
Leasing Consultant
SimplyHome by Camillo
08.2023 - Current
Service Coordinator
SimplyHome by Camillo
10.2021 - 08.2023
Title Clerk / Admin Assistant
Holiday World RV
06.2020 - 10.2021
Diploma -
Bellville High School