Rebecca Lewis
Santee,California
Summary
Dynamic Business System Analyst with a proven track record at Peraton, specializing in technology implementation and fostering continuous improvement. Expert in data migration and adept at driving efficiency through research and analysis. Achieved seamless billing system transitions, showcasing exceptional documentation abilities and problem-solving skills. Passionate about leveraging business process modeling and collaborative teamwork to exceed organizational goals.
Overview
11
11
years of professional experience
Work History
Business System Analyst IV
Peraton
San Diego, CA
12.2018 - Current
- Supported the integration of new software applications by liaising between development teams and end users throughout all stages of the project lifecycle.
- Assisted in the selection of appropriate technology solutions by conducting thorough research and feasibility analysis based on organizational goals.
- Maintained system security protocols by implementing stringent access controls, vulnerability assessments, and regular monitoring procedures.
- Improved decision-making capabilities with accurate reporting tools that provided valuable insights into key performance metrics.
- Delivered high-quality documentation including functional specifications, test plans, user manuals, and other technical materials.
- Optimized operations for increased efficiency, utilizing comprehensive data analysis techniques.
- Conducted thorough risk assessments, mitigating potential issues through strategic planning and problem-solving skills.
- Gathered, reviewed and reported on findings.
- Collected, defined and analyzed business requirements.
- Promoted a culture of continuous improvement by regularly reviewing system performance, identifying areas for enhancement, and implementing necessary changes.
- Manage billing for IT services provided to County of San Diego. Assist in migration of billing system by updating and documenting processes, validation of data to ensure seamless transition. Key point of contact for client in all billing matters. Work with 3rd parties and internal customers to ensure integrity of data. Making sure that all the billing is done and processed according to the contract and amendment. Follow-up and resolve any billing disputes that may arise.
Billing Specialist-Finance Department
Lytx
San Diego, CA
10.2017 - 12.2018
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Developed and maintained billing procedures to make timely payments.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Optimized workflow processes for increased productivity within the Billing Department, enabling staff members to focus on more strategic tasks.
- Enhanced data integrity by implementing strict quality control measures on all billable items entered into the system.
- Implemented dispute resolution protocols that resulted in faster resolution times while preserving positive business relationships with clients.
- Collaborated with customers to resolve disputes.
- Reconciled accounts receivable to general ledger.
Billing Specialist
AMN Healthcare
San Diego, CA
09.2015 - 10.2017
- Complete weekly invoice runs.
- Issue invoices to the client via mail, email and API within specified timeframes in order to document agreed-upon payments expected for services rendered.
Deliver excellent customer service, resolving billing concerns and acquiring payment. - Prepare and process billing adjustments into the invoice system in an accurate, efficient manner to maintain accurate A/R balances.
- Respond to inquiries and questions from internal and external customers via email and AMIE tasks in order to prevent escalated billing issues.
- Well versed with Shifwise, Medefis portal, WAWF
Accounting Manager
Thorsnes Litigation Services
San Diego, CA
03.2015 - 08.2015
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Managed banking reconciliations and monthly balance sheet statements.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Completed bi-weekly payroll for company employees.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Developed and implemented various procedures to improve accounting process.
- Generated monthly and quarterly financial statements for executive review.
- Managed successful audits by collaborating effectively with internal and external auditors.
- Investigated daily variances and corrected errors to resolve discrepancies.
Office Manager
Marwaha Group
San Diego, CA
08.2013 - 03.2015
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Education
Bachelor of Science - Business Administration And Management Accounting
National Univeristy
San Diego, CA06.2025
Associate of Science - Business Management And Accounting
San Diego Mesa College
San Diego, CA06.2010
Certificate - Business Management
San Diego Mesa College
San Diego, CA06.2010
High School Diploma -
Marie Madelaine Fourcade
Gardanne France06.2001
Skills
- Business process modeling
- Data Modeling
- Use Case Development
- Functional specifications
- Workflow Design
- Data Migration
- Requirements Gathering
- Business Case Development
- Technology Implementation
- Documentation abilities
- Research and analysis
- Program Planning
- Report Preparation
- Personnel Training
Languages
French
Native or Bilingual
Italian
Full Professional
Spanish
Full Professional
Timeline
Business System Analyst IV
Peraton
12.2018 - Current
Billing Specialist-Finance Department
Lytx
10.2017 - 12.2018
Billing Specialist
AMN Healthcare
09.2015 - 10.2017
Accounting Manager
Thorsnes Litigation Services
03.2015 - 08.2015
Office Manager
Marwaha Group
08.2013 - 03.2015
Bachelor of Science - Business Administration And Management Accounting
National Univeristy
Associate of Science - Business Management And Accounting
San Diego Mesa College
Certificate - Business Management
San Diego Mesa College
High School Diploma -
Marie Madelaine Fourcade