Rebecca Lira
Dallas,TX
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
4
4
years of professional experience
Work History
Tennis Coach
Dallas Tennis Association
Dallas, TX
06.2022 - Current
- Developed training and exercise programs to meet individual requirements.
- Guided players in setting realistic yet challenging personal and professional goals, both on and off the court.
- Created a positive learning environment that encouraged growth among participants.
- Fostered a positive and competitive environment, encouraging teamwork and sportsmanship among players.
- Grew relationships with local schools and community organizations to promote tennis and recruit new players.
- Implemented nutrition plans tailored to individual needs of players while emphasizing healthy eating habits.
Front Desk Receptionist
Dallas Tennis Association
Dallas, TX
11.2020 - Current
- Created a welcoming atmosphere by greeting customers with warmth.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Managed and optimized player scheduling process.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Explained policies and procedures to visitors.
Education
High School Diploma -
W.H Adamson
Dallas, TX05-2018
Skills
- Customer Service
- Making court reservation
- Customer assistance and interaction
- Problem-solving skills
- Office supplies ordering
- Telephone Etiquette
Timeline
Tennis Coach
Dallas Tennis Association
06.2022 - Current
Front Desk Receptionist
Dallas Tennis Association
11.2020 - Current
High School Diploma -
W.H Adamson
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