Rebecca Llewellyn

• Coached team members in techniques necessary to complete job tasks.
• Worked different stations to provide optimal coverage and meet production goals.
• Trained new team members by relaying information on company procedures and safety requirements.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

• Help guests, inventory, cook, help servers when needed, cash handling
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Correctly calculated inventory and ordered appropriate supplies.

• Fill paper orders
• Organized daily tasks and delegated responsibilities to maintain a smooth workflow among team members.

• Handle Truck, Handle Cash, ring out customer, customer service, stock
• Increased customer satisfaction by promptly addressing concerns and providing regular shipment updates.
• Developed strong relationships with key vendors, ensuring reliable service and preferential treatment during peak seasons.
• Conducted performance evaluations for staff members, identifying areas for improvement and professional development opportunities.

• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Responded to customer calls and emails to answer questions about products and services.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Placed outbound customer service or customer satisfaction calls to follow up on issues.

• Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
• Improved package sorting efficiency by implementing a streamlined organizational system.
• Maintained a clean and organized workspace, which facilitated smoother package sorting operations.
• Demonstrated flexibility by adapting to changes in work schedules during peak holiday seasons or unexpected events.
• Proved successful working within tight deadlines and a fast-paced environment.

• Answering inbound calls, creating call records, problem solving some calls, clearing out the call queue
• Going over claims/benefits
• Sometimes helped create the way some calls should be handled in the best way.

• Inventory, schedule, managed people, put away ordered, along with the responsibility of a normal sandwich artist
• I was able to turn around one store.

• Watched adults with disabilities perform certain duties for the job that they were hired to do at Walmart
• (Sweeping the garden center and picking up boxes and putting them into the baler)

• Sat people, organized servers sections, created a wait list
• Sometimes served food and also waited tables.

Helped teach important social, play and basic life skills such as personal hygiene management.

• Collected session data to aid in treatment planning and assessment.

• Data Entry, filling prescriptions, inventory, ordering for the next day, customer service, handle cash, inbound/outbound calls, helping pharmacist