Rebecca Lopez
Long Beach,CA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
8
8
years of professional experience
Work History
Casual Team Member
PMA Companies
Wilmington, CA
12.2019 - Current
- Assisted lashng in lifting, sorting and moving freight to appropriate stockroom, floor or aisle area.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Operated production machinery safely to reduce workplace accidents.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
Floral Department Manager
Vons
Los Alamitos, CA
04.2017 - 03.2021
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Inventoried plants and flower care supplies and ordered more.
- Supervised 3 employees in floral department.
- Decreased shrink by 80% through close monitoring of department.
- Answered questions about store policies and addressed customer concerns.
- Reviewed weekly sales ads and monitored price changes.
HR Assistant
Cambrian Home Care
Long Beach, CA
09.2015 - 04.2017
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
- Maintained office supplies, distributed mail, and processed invoices for payment.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained work structure by updating job requirements and job descriptions for positions.
Skills
- High-Volume Environments
- Performance Strategies
- Team Goals
- Heavy Machinery Operation
- Seasonal Displays
- Workload Delegation
- Employee Interviews
Timeline
Casual Team Member
PMA Companies
12.2019 - Current
Floral Department Manager
Vons
04.2017 - 03.2021
HR Assistant
Cambrian Home Care
09.2015 - 04.2017