Rebecca Loukota

• Follow production and manufacturing production.
• Inspect filled product container for cosmetic, particle and integrity defects.
• Assist in writing and implementing area's process documents.
• Operate equipment in compliance with SOP's.
• Assure compliance with cGMP requirements
• Perform label and packaging activities for finished product.
• Complete and review associated production records.
• Train new inspectors in accordance with inspector certification procedures.
• Assist other manufacturing functions.
• Perform duties gowned in Grade C, D and controlled non-classified cleanrooms.
• Perform cleaning and sanitization activities with cross functional team's.
• Collaborate and communicate with cross functional team's.
• Work flexible hours to ensure production facility coverage.
• Have completed the following Mineral Certifications:

Conflict Resolution, Are You Really Listening?, Critical Thinking and Problem Solving, Developing Great Customer Service Skills,Active Shooter Response.

• Oversaw accurate receipt and verification of incoming shipments to ensure compliance with quality standards.
• Led process improvements for inventory management, enhancing operational efficiency within warehouse operations.
• Trained 2 and mentored new staff on receiving procedures and safety protocols to maintain a safe work environment.
• Collaborated with cross-functional teams to streamline communication regarding inventory discrepancies and shipment issues.
• Developed training materials focused on safety regulations and efficient 15 receiving processes for ongoing staff development.
• Ensured compliance with safety regulations by maintaining a clean and hazard-free work environment at all times.
• Provided exceptional customer service while resolving issues related to incorrect deliveries or missing items promptly and professionally.
• Facilitated cross-training initiatives within the team to promote versatility among staff members and reduce downtime due to absences or employee turnover.

• Operated production machinery in compliance with established standards and protocols.
• Monitored equipment performance to optimize functionality and reduce downtime. Kept rooms running at 95-100%. Conducted quality checks on finished products for adherence to specifications. Increased this by only having less than %5 false rejects during visual inspection.
• Maintained accurate records, including batch documentation, while upholding quality standards.
• Ensured cleanliness of work areas and equipment according to safety regulations.
• Collaborated with team members to enhance workflow processes and operational efficiency. Worked closely with the Process Team to cut down time of line clearance by an hour by collaborating with Quality and the Process Team.
• Developed training plans for new hires to improve onboarding experience.
• Assisted team in meeting hourly metrics and documenting maintenance-related downtime. Keeping semi-automated visual inspection downtime to a minimum, by keeping a log of run times documented by operator in cabins when semi-automated visual inspecting.

• Operated forklifts to efficiently move and organize inventory throughout warehouse operations.
• Collaborated with team members to streamline shipping processes, enhancing overall efficiency. Helped team by improving processes by 50%, which increased metrics per hour by 80%.

• Operated forklifts to optimize inventory movement and organization efficiency.
• Ensured compliance with safety regulations across all operational activities.
• Prepared warehouse orders for timely delivery or pickup according to established schedules. Held a pick rate of 4% more, than other pickers.
• Utilized pallet jacks for efficient transportation of items within warehouse locations.
• Maintained cleanliness of workstations, shelves, and pallet areas to uphold safety standards.
• Packaged items securely using protective materials like bubble wrap and foam sheets. Held a metric of 35\hour plus, to help our team metrics.
• Inspected damaged goods prior to disposal to minimize financial losses.
• Investigated shipping errors to develop and implement corrective solutions.
• Promoted to a Problem Solver position.

• Facilitated customer inquiries regarding insurance policies and claims processing. Managed 30-40 incoming calls, emails, faxes per day from members.
• Educated clients on coverage options, benefits, and policy renewals.
• Managed customer accounts utilizing insurance management software.
• Resolved complaints by delivering timely solutions and support.
• Maintained accurate records of interactions and transactions with customers.
• Collaborated with colleagues to address escalated issues effectively.
• Generated reports analyzing trends in customer service needs.
• Actively participated in training sessions to remain compliant with regulations.