Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Rebecca Lutz

Rebecca Lutz

Richmond,MI

Summary

Dynamic Strategic Account Director at Lacroix Electronics with a proven track record in revenue growth and client relationship building. Expert in data-driven decision making and upselling strategies, successfully increasing profitability and enhancing customer lifetime value. Adept at navigating complex sales negotiations to achieve ambitious targets and foster lasting partnerships.

Overview

2026
2026
years of professional experience

Work History

Strategic Account Director

Firstronic/Lacroix Electronics
07.2015 - Current
  • Communicated with 5 to 6 assigned client accounts on a consistent basis, managed the relationships to verify alignment with client objectives and corporate operational goals.
  • Submitted sales and account reports to management to track progress toward predetermined goals.
  • Formulated monthly and annual sales and account goals to achieve preset revenue targets.
  • Maintained client relationships and acquired new accounts to meet sales goals and increase company revenue.
  • P&L responsibility for accounts representing between $60-70M sales revenue annually
  • Monitored sales performance metrics to achieve strategic account objectives.
  • Managed Project Teams assigned to high profile automotive product launch
  • Built credibility and trust to influence client's buying decisions.
  • Generated pipeline to close revenue and attain required growth targets.
  • Continually maintained and improved company's reputation and positive image in markets served.

Account Manager

EPIC Technologies/NEO Tech
09.2003 - 07.2015
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Planned, designed, and scheduled phases for large projects.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Achieved or exceeded company-defined sales quotas.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Project Manager

Jabil Circuit
04.1999 - 09.2003
  • Recorded accurate and efficient records in customer database.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Achieved or exceeded company-defined sales quotas.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Negotiated prices, terms of sales and service agreements.
  • Critical member of Business Unit with independent P&L objectives with monthly company stakeholder reporting.
  • Managed global product/project transfer teams.

Program Manager

PG Design Electronics
1994 - 1999
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Interacted with customers and clients to identify business needs and requirements.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.

Education

Bachelor of Science - Business Administration

Ferris State University
Big Rapids, MI

Skills

  • Customer engagement
  • Competitive intelligence
  • Electronics manufacturing industry expertise
  • Financial acumen
  • CRM software
  • Data-driven decision making
  • Sales presentations
  • Revenue growth
  • Business strategies
  • Sales negotiations
  • Key performance indicators
  • Client relationship building

Timeline

Strategic Account Director

Firstronic/Lacroix Electronics
07.2015 - Current

Account Manager

EPIC Technologies/NEO Tech
09.2003 - 07.2015

Project Manager

Jabil Circuit
04.1999 - 09.2003

Program Manager

PG Design Electronics
1994 - 1999

Bachelor of Science - Business Administration

Ferris State University

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