Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Assessments
Dog shows, Chicken keeping and travels
Languages
Timeline
Generic

Rebecca Lyngmo-Zoellick

Roselle,IL

Summary

A loyal and dedicated employee with motivation to provide high-level administrative support looking for opportunities with a stable growing company. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

22
22
years of professional experience
1
1
Certification

Work History

CNA - Certified Nursing Assistant

For Papa's Sake Home Care
06.2021 - Current
  • Helping patients/residents with everyday tasks like showering, getting dressed, cooking, cleaning, drive to appointments, shopping if needed.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

CNA - Certified Nursing Assistant

Village Senior Care
05.2020 - 06.2021
  • Helping patients/residents with everyday tasks like showering, getting dressed, cook, clean, drive to appointments, shopping if needed.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.

Data Entry Clerk

Music & Arts
08.2016 - 12.2016
  • Entering and updating information within company's database
  • Maintaining accurate records of valuable company information
  • Filed all documents
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Maintained files, records, and chronologies of entry activities.
  • Managed and organized documents for data entry tasks.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

Nurse’s Assistant

Ellas Minne Nursing Home
11.2011 - 06.2016
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Office Assistant

Chem-Plate Industries
01.2011 - 11.2011
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Input data into spreadsheets and databases.

Office Assistant

Techmaster Incorporated
11.2009 - 07.2010
  • Assisted in handling phone calls and preparing correspondence
  • Copied and scanned all documents
  • Filed all e-mails and documents regarding Purchase Orders
  • Ensured acknowledgements were completed and sent
  • Sent out requests and called vendors for quotations
  • Prepared and sent quotations to clients overseas
  • Assisted Manager with any other needed tasks
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.

Administrative Assistant

The Messiah Church
09.2008 - 04.2009
  • Performed day-to-day administrative tasks for head pastor; ensured tasks were completed in accurate and timely manner and all deadlines were met efficiently for Sunday Service
  • Assisted in handling phones and information requests, scheduling appointments and preparing correspondence.
  • Retrieved/Maintained, copied, scanned and filed documents.
  • Entered data and processed information.
  • Provided excellent customer service.
  • Preparation and Organization for church meetings
  • Maintained inventory of office supplies and placed orders.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail and faxes, as well as phone calls.

Assistant Daycare Teacher

Tussestien Kindergarden
01.2004 - 01.2005
  • Supervised and cared for up to 17 children ages 4-6
  • Followed all safeguarding procedures, and reported any concerns to administrator as needed
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Promoted learning and social development through structured and unstructured playtime.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.

Market Research Interviewer

Alta Research International
01.2003 - 01.2004
  • Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
  • Maintained patience and professionalism despite negative customer interactions.
  • Maintained customer engagement by completing short surveys with minimal complexity.
  • Provided feedback and assistance to colleagues on interview techniques and customer service questions.
  • Recorded customer survey answers verbatim to achieve 100% accurate reporting.
  • Created and managed database of information gathered from research.

Education

Associate of Applied Science - Health Information Technology

College of DuPage
Glen Ellyn, IL
05.2025

GED -

College of Dupage
Glen Ellyn, IL
05.2022

Certified Nursing Assistant - undefined

College of DuPage
Glen Ellyn, IL
12.2020

Study of the Bible -

Fjellheim Bible School
Tromsø, Norway
05.2003

High School Diploma -

Alta High School
Alta, Norway
06.2002

Skills

  • Trilingual in English, Norwegian, Swedish Some Sami & German
  • Reliable team player
  • Maintaining confidentiality
  • Data Entry & Documenting behaviors
  • Medical terminology knowledge
  • Electronic Charting
  • Medical office administration
  • HIPAA Compliance
  • Hospital Experience
  • Senior Care/Home Care/Dressing assistance
  • Healthcare regulations
  • Accuracy and Precision

Certification

  • Driver's License CNA
  • CPR Certification

Additional Information

Proficient in Microsoft Word, Excel, Power Point and Outlook. Typing 40 + wpm Ability to work under pressure and skilled to handle multiple tasks Extremely organized, excellent communication skills and a team player Trilingual in English, Norwegian and Swedish. Some Sami & German.

Assessments

  • English Communication Skills: Typing, Expert, 06/01/19, https://share.indeedassessments.com/share_assignment/wxhmngfe3bxyt0ri
  • Scheduling, Proficient, 06/01/19, https://share.indeedassessments.com/share_assignment/lbngu5aimfubn8yi
  • Medical receptionist skills, Proficient, 08/01/21, https://share.indeedassessments.com/attempts/6ae8600afd79019f97d88952dd4300ffeed53dc074545cb7

Dog shows, Chicken keeping and travels

My passion in life is my animals. We travel to shows to show our dogs in conformation, and we have some chickens in our backyard. We love to travel.

Languages

Norwegian
Native or Bilingual
English
Native or Bilingual
Swedish
Native or Bilingual

Timeline

CNA - Certified Nursing Assistant

For Papa's Sake Home Care
06.2021 - Current

CNA - Certified Nursing Assistant

Village Senior Care
05.2020 - 06.2021

Data Entry Clerk

Music & Arts
08.2016 - 12.2016

Nurse’s Assistant

Ellas Minne Nursing Home
11.2011 - 06.2016

Office Assistant

Chem-Plate Industries
01.2011 - 11.2011

Office Assistant

Techmaster Incorporated
11.2009 - 07.2010

Administrative Assistant

The Messiah Church
09.2008 - 04.2009

Assistant Daycare Teacher

Tussestien Kindergarden
01.2004 - 01.2005

Market Research Interviewer

Alta Research International
01.2003 - 01.2004

Associate of Applied Science - Health Information Technology

College of DuPage

GED -

College of Dupage

Certified Nursing Assistant - undefined

College of DuPage

Study of the Bible -

Fjellheim Bible School

High School Diploma -

Alta High School
Rebecca Lyngmo-Zoellick