Rebecca Marciano
Avondale,AZ
Summary
Dedicated and organized professional with a diverse background in office management, logistics coordination, and customer service. Demonstrated expertise in maintaining efficient operations, providing exceptional customer service, and coordinating schedules. Skilled in managing various administrative tasks, including recordkeeping, inventory management, and appointment scheduling. Excellent communication and interpersonal skills with a proven ability to build strong relationships with clients and colleagues. Seeking a challenging position in a professional office environment.
Overview
16
16
years of professional experience
Work History
Logistics Manager
Veteran Auto Transport
06.2022 - Current
- Coordinate vehicle transportation, ensuring timely delivery and client satisfaction
- Manage billing and reconciliation using QuickBooks, ensuring accurate financial records
- Track and update client payment statuses, maintaining clear communication with clients
- Provide superior customer service, addressing client inquiries and concerns promptly
- Confirm product details, ensuring accurate shipment information.
Receptionist / Office Manager
Wellness For Life Family Practice
01.2022 - Current
- Handle phone communications, providing friendly and professional assistance to callers
- Manage digital and physical patient paperwork, including medical records and profiles
- Maintain and replenish medical supplies inventory, ensuring availability for daily operations
- Coordinate patient appointment scheduling, optimizing efficiency and patient satisfaction
- Manage receipts of prescription medications, ensuring accurate recordkeeping.
Lead Infant Room Teacher
KinderCare
01.2013 - 11.2014
- Implement curriculum and ensure a safe and nurturing environment for infants
- Adhere to feeding schedules and maintain room hygiene for up to 7 infants
- Provide superior service to parents, meeting their expectations and addressing concerns
- Prepare the room for each new day, ensuring a clean and organized environment.
Receptionist / Scheduler
Home Instead Senior Care
05.2012 - 01.2013
- Manage phone communications, providing professional and compassionate assistance
- Coordinate schedules between home healthcare workers and their patients
- Maintain and file paperwork, including patient records and necessary documentation
- Collaborate with healthcare workers to resolve scheduling issues and provide guidance
- Guide healthcare workers toward appropriate resources as needed.
Customer Service Associate / Lead Beauty Advisor
Walgreens
12.2007 - 03.2010
- Offer exceptional customer service, assisting customers with product selection and inquiries
- Provide informed advice on beauty products, catering to customers' specific needs
- Interact with customers directly, ensuring a pleasant shopping experience
- Maintain product displays and manage inventory, contributing to the store's smooth operation
- Process transactions accurately and efficiently, handling cash and electronic payments.
Education
Bachelor of Arts - Your Field
Skills
- Office Management
- Logistics Coordination
- Customer Service
- Recordkeeping
- Inventory Management
- Appointment Scheduling
- Communication
- Interpersonal Skills
- Team Collaboration
- Problem Solving
Timeline
Logistics Manager
Veteran Auto Transport
06.2022 - Current
Receptionist / Office Manager
Wellness For Life Family Practice
01.2022 - Current
Lead Infant Room Teacher
KinderCare
01.2013 - 11.2014
Receptionist / Scheduler
Home Instead Senior Care
05.2012 - 01.2013
Customer Service Associate / Lead Beauty Advisor
Walgreens
12.2007 - 03.2010
Bachelor of Arts - Your Field
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