Rebecca Mason
Ponte Vedra Beach
Summary
Drawing on my 30 years in the medical/health industry, my goal is to work with a company who provides integrity for its clients and employees. My determination to bring revenue through genuine interpersonal skills, attention to detail, staying focused to reach goals, and provide onsite superior support to clients.
Overview
32
32
years of professional experience
Work History
Registered Jeweler
Underwood Jewelers
11.2021 - Current
- David Yurman brand manager
- Rolex and Tudor ambassador
- Ponte Vedra Woman's Club member
- St Johns County Chamber of Commerce member
- Educated customers about proper care for their jewelry items, resulting in increased product longevity and satisfaction.
- Enhanced customer satisfaction by designing and crafting unique, high-quality jewelry pieces.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Promoted store events and special offers through engaging social media content, attracting new clientele and boosting overall visibility.
- Regularly collaborated with other professionals like gemstone experts or watchmakers for complex projects, ensuring a seamless and well-rounded final product.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
- Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
- Managed inventory effectively, maintaining an organized and appealing display of jewelry items.
- Resolved customer complaints promptly and professionally, preserving brand reputation and fostering loyalty among clients.
Licensed Massage Therapist
Rebecca C. Mason, LMT
12.2015 - 11.2021
- Provide an excellent interpersonal relationship with new/current client for 100% retention
- To provide clients with ethical licensed massage therapy.
- Onsite client support.
- Manage educational seminars, wellness products, and client protocol needs.
- Use strong work ethic for self driven entrepreneurship, applied flexibility, and detailed organizational skills.
- Utilized continuing credits courses for professional development.
- Experience with Pregnancy, Oncology/Hospice patients, Alzheimer's and Dementia, elderly and In-Home Companion Care.
Licensed Massage Therapist
Rebecca C Mason, LMT
08.2010 - 12.2015
- Fostered exceptional interpersonal professional relationships between new and current clients for retention.
- To provide ethical massage therapy services to healthy, pregnant, elderly, Hospice, medical massage clients.
- Managed massage office by providing massage rental spaces, maintaining educational seminars, and mentoring other massage therapist.
- Flexible massage appointments and hours of availability.
- Utilized continuing education for professional growth.
Medical Massage Therapist
Baptist Hospital Pavilion Downtown
06.2000 - 01.2005
- Manage medical massage clients through a neurology office.
- Prepared massage therapy treatments and administered to clients.
- Provided data entry for massage billings department using medical billing codes.
- All in house purchasing for massage products.
- Excellent communication skills between doctors, nurse practitioners, attorneys, massage clients and neurology patients.
Dental Assistant
Various Dentist
04.1993 - 06.2000
- Educate dental patients on proper periodontal preventative and maintenance care.
- Clinical support for dentist in general, pediatric, geriatric, periodontal, and oral surgery.
- Certified dental X-ray technician.
- Managed back office products, sterilization, and incoming/out-going of dental accessories.
- Follow up communication for oral and periodontal surgery.
- Communication between dental insurance companies to insure insurance coverage.
Education
Registered Jeweler - Diamond Grading
American Gemological Society
Las Vegas, NV10-2023
Certified Jeweler - Colored Stones, Diamond, Gems And Pearls
Gemological Institute of America
Carlsbad01-2022
Therapeutic Massage Advanced - Massage Therapy
College of Southern Maryland
La Plata, MD05-2010
Massage Therapy Massage Therapy
Alpha School Of Masage
Jacksonville, FL09.1996
Dental Certification - Expanded Duties, Radiology & Crowns/Bridges
University of Florida
Gainesville, FL01-1994
Skills
- Computer: Microsoft Office
- Sales: Over 30 years of sales experience
- Education: Experience sharing information that benefits in customer retention
Timeline
Registered Jeweler
Underwood Jewelers
11.2021 - Current
Licensed Massage Therapist
Rebecca C. Mason, LMT
12.2015 - 11.2021
Licensed Massage Therapist
Rebecca C Mason, LMT
08.2010 - 12.2015
Medical Massage Therapist
Baptist Hospital Pavilion Downtown
06.2000 - 01.2005
Dental Assistant
Various Dentist
04.1993 - 06.2000
Massage Therapy Massage Therapy
Alpha School Of Masage
Registered Jeweler - Diamond Grading
American Gemological Society
Certified Jeweler - Colored Stones, Diamond, Gems And Pearls
Gemological Institute of America
Therapeutic Massage Advanced - Massage Therapy
College of Southern Maryland
Dental Certification - Expanded Duties, Radiology & Crowns/Bridges
University of Florida
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