Rebecca Matus
West,TX
Summary
Personable Wax Specialist with 8 years of experience. Successful at individualized care with efficient and modern waxing methods. Creating a non-judgmental and sanity workspace. Adept at providing thorough hair removal for any skin type in a professional yet comfortable setting.
Overview
10
10
years of professional experience
Work History
Waxing Specialist
Glow Waxing Studio
Waco, Texas
10.2021 - Current
- Maintained clean and sanitary workspace.
Waxed 75+ clients weekly using soft waxes. - Assessed condition of clients' skin in order to make proper decision on ability to wax
- Answered multi-line phone system and emails to schedule clients and consultations.
- Advised clients on proper home-care regimens.
- Informed guests of appropriate products available to increase retail sales.
- Resolved customer complaints and facilitated conflict resolutions.
- Handled busy schedules and stayed on top of key deadlines.
Waxing Specialist
Waxing B Studio
West, Texas
10.2020 - Current
- Maintained clean and sanitary workspace.
- Scheduled return clients and handled walk in customers daily.
- Advised clients on proper home-care regimens.
- Informed guests of appropriate products available to increase retail sales.
- Handled busy schedules and stayed on top of key deadlines.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Boutique Owner
Willow & Main, Inc
West, Texas
08.2016 - 09.2020
- Managed team of full-time and part-time staff, trained new workers and monitored performance.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Oversaw merchandising strategies to effectively showcase products with eye-catching displays.
- Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Capitalized on social media platforms to increase market awareness.
Waxing Specialist
Glow Waxing Studio
Waco, Texas
06.2015 - 08.2017
- Maintained clean and sanitary workspace.
- Waxed 75+ clients weekly using soft waxes.
- Assessed condition of clients' skin in order to make proper decision on ability to wax
- Answered multi-line phone system and emails to schedule clients and consultations.
- Advised clients on proper home-care regimens.
- Informed guests of appropriate products available to increase retail sales.
- Resolved customer complaints and facilitated conflict resolutions.
- Handled busy schedules and stayed on top of key deadlines.
Licensed Esthetician
Facelogic
Waco, Texas
05.2014 - 06.2015
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm and exceptional customer experience.
- Performed over 30 facials, chemical peels and waxing procedures per week.
- Developed individualized, therapeutic skin care programs.
- Stocked treatment rooms with proper supplies.
- Performed waxing and gentle exfoliation to improve overall skin condition.
- Suggested appropriate therapy based on current health of client.
- Provided clients with knowledge of all cosmetic services being provided.
- Advised clients on proper home-care regimens.
Education
Some College (No Degree) - Cosmetology
McLennan Community College
Waco, TXSkills
- Speed Waxing Proficiency
- Product Recommendations
- Intake Forms
- Product Knowledge
- Sanitation and Sterilization
- Soft Wax Expertise
- Customer Satisfaction
- Front Desk Management
Timeline
Waxing Specialist
Glow Waxing Studio
10.2021 - Current
Waxing Specialist
Waxing B Studio
10.2020 - Current
Boutique Owner
Willow & Main, Inc
08.2016 - 09.2020
Waxing Specialist
Glow Waxing Studio
06.2015 - 08.2017
Licensed Esthetician
Facelogic
05.2014 - 06.2015
Some College (No Degree) - Cosmetology
McLennan Community College
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