Floor Manager
TEAM
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated staff performance regularly to identify areas for improvement or commendation.
- Created an inclusive workplace atmosphere that fostered teamwork among employees of diverse backgrounds.
- Ensured compliance with safety regulations, maintaining a clean and hazard-free environment for staff and customers.
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
- Enhanced team performance through regular training, mentoring, and constructive feedback.
- Led by example, demonstrating strong work ethic and commitment to excellence.
- Facilitated team meetings to communicate targets and gather input on operational improvements.
- Oversaw daily operations to ensure compliance with company standards and regulatory requirements.
- Fostered culture of teamwork and cooperation, leading to more harmonious work environment.
- Developed and enforced health and safety protocols, significantly reducing workplace accidents.
- Managed store inventory and stock levels to maintain availability of products.
