Rebecca McCauley
West Richland,Washington
Summary
Experienced professional with a focus on accounts receivable and payroll administration. Proven ability in financial reporting and managing client relationships, consistently achieving timely invoicing and resolving issues efficiently. Passionate about education and dedicated to returning to a classroom setting to inspire and teach children.
Overview
24
24
years of professional experience
Work History
Part Owner
Peak Networks
Kennewick, WA
01.2013 - Current
- Processed customer invoices and ensured timely delivery to clients.
- Managed accounts receivable aging reports for accurate financial tracking.
- Maintained accurate records of payments and outstanding balances in the system.
- Researched and responded to requests for copies of invoices or other documentation related to Accounts Receivable activities.
- Provided support during month-end closing process including the reconciliation of Accounts Receivable ledgers.
- Organized and filed documents related to Accounts Receivable transactions for future reference as needed.
- Developed and maintained HR policies in compliance with labor regulations.
- Processed payroll and benefits administration using HRIS software systems.
- Maintained accurate records of personnel data in the HRIS system.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
- Assisted with payroll processing by verifying timekeeping records.
- Managed client communications to ensure timely and accurate information exchange.
- Resolved client inquiries through effective problem-solving and conflict resolution skills.
- Documented client interactions in the CRM system for future reference.
Medical Billing Assistant Manager
The Center for Excellence in Dermatology
Kennewick, Washington
02.2009 - 03.2016
- Processed medical billing claims for dermatology services efficiently.
- Verified patient insurance information and coverage details accurately.
- Resolved billing discrepancies and patient inquiries promptly.
- Maintained organized records of patient accounts and transactions.
- Collaborated with healthcare providers to ensure billing accuracy.
- Utilized electronic health record systems for managing patient data.
- Assisted in training new staff on billing procedures and protocols.
- Communicated with insurance companies regarding claim status updates.
- Performed follow-up on unpaid or rejected claims with insurance providers.
- Entered data into electronic billing system.
- Assisted patients in understanding the details of their billings and payments.
- Investigated denials from insurance carriers and resubmitted claims as needed.
- Submitted appeals to insurance companies when necessary.
- Maintained accurate records of claims processing in compliance with HIPAA regulations.
- Assisted with training new employees in billing procedures.
- Identified potential coding issues that could lead to denials or underpayments and addressed these issues promptly.
- Reviewed Explanation of Benefits statements from insurers for accuracy against charges submitted to ensure proper reimbursement was received.
- Managed cash handling and ensured proper balancing of daily transactions.
- Implemented office policies to enhance workplace productivity.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
Pre-K Teacher
Mar Vista Montessori
Mar Vista, CA
09.2007 - 05.2008
- Fostered a nurturing environment to support children's emotional and social development.
- Collaborated with parents to discuss student progress and promote learning at home.
- Implemented hands-on activities that encouraged exploration and problem-solving skills.
- Organized classroom materials and resources for effective daily operations.
- Guided children through structured play to enhance teamwork and communication skills.
- Maintained a clean and organized classroom to create a safe learning space.
- Promoted good behaviors by using positive reinforcement methods with children.
- Classroom size 50 students/3 Teachers
Preschool Teacher
Westwood Hills Preschool
Westwood, California
06.2007 - 09.2007
- Conducted daily classes for 10 preschool students, ages three to four, during summer school.
Designed and executed age-appropriate lessons to foster early childhood development.
Cultivated a supportive classroom atmosphere encouraging exploration and creativity.
Utilized interactive teaching methods to engage students in learning activities. - Supervised playtime to ensure safety and positive interactions among children.
- Supervised students during meals, snacks, naps, and transitions between activities.
Preschool Teacher
Arlington Preschool
Arlington, Washington
09.2001 - 06.2007
- Developed engaging lessons, crafts, and snacks for preschool students in two daily classes.
Maintained tidy classroom environments between sessions to facilitate smooth transitions.
Supported learning experiences for 15-20 students per class, enhancing developmental outcomes.
Established strong foundation in teaching through initial high school employment.
Medical Receptionist
White Horse Family Medicine
Arlington, Washington
09.2001 - 08.2006
- Handled incoming calls and addressed patient inquiries professionally.
- Managed patient scheduling and appointment confirmations efficiently.
- Supported front desk operations by greeting patients warmly.
- Assisted medical staff with administrative tasks as needed.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Education
Associate of Arts - Early Childhood Education
Skagit Valley College
Mount Vernon, WA06-2007
Skills
- Classroom management
- Problem solving
- Student motivation and engagement
- Team leadership
- Accounts receivable
- Payroll administration
- HR policy development
- Medical billing
- Client relationship management
- Financial reporting
Timeline
Part Owner
Peak Networks
01.2013 - Current
Medical Billing Assistant Manager
The Center for Excellence in Dermatology
02.2009 - 03.2016
Pre-K Teacher
Mar Vista Montessori
09.2007 - 05.2008
Preschool Teacher
Westwood Hills Preschool
06.2007 - 09.2007
Preschool Teacher
Arlington Preschool
09.2001 - 06.2007
Medical Receptionist
White Horse Family Medicine
09.2001 - 08.2006
Associate of Arts - Early Childhood Education
Skagit Valley College