Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca McCawley

Jeffersonville,IN

Summary

Proven leader at McDonald's, adept in cash handling and fostering a customer service focus. Excelled in training and mentoring staff, enhancing team performance through effective decision-making and motivation. Demonstrated exceptional problem-solving abilities, significantly improving service standards and operational efficiency.

Overview

2
2
years of professional experience

Work History

Shift Manager

McDonald's
06.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Crew Trainer

McDonald’s
10.2022 - 07.2024
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Education

HSED - General Studies

Charlestown Jr/Sr High School
Charlestown, IN
08.2016

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Workplace Safety
  • Staff Motivation

Timeline

Shift Manager

McDonald's
06.2024 - Current

Crew Trainer

McDonald’s
10.2022 - 07.2024

HSED - General Studies

Charlestown Jr/Sr High School

Similar Profiles

CREATE PROFILE
Rebecca McCawley