Rebecca McGee
Eupora,MS
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Salesperson
Sara's Flowers
2024.02 - Current
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Worked to build relationships with customers and built potential for additional sales.
Receptionist
Belle's Nail Bar
2023.04 - 2023.09
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Floral Designer/ Salesperson
Forget Me Not Florist
2021.08 - 2023.04
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Imparted knowledge on plants and flowers to customers.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
- Prepared potted plants and bouquets based on customer requirements.
- Revitalized store displays with seasonally appropriate arrangements showcasing current trends in color palettes and materials usage.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Preschool Teacher
Freeman's Little Peoples Place
2021.02 - 2021.08
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Addressed behavioral and learning issues with parents and daycare management.
- Allowed for ample outdoor discovery time in schedule each day.
Education
Bachelor of Arts - Elementary And Middle School Education
Mississippi State University
Starkville, MS12.2025
Associate of Arts - Elementary Education
Holmes Community College
Goodman, MS05.1999
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Sales process
- Customer Service
- Customer Relations
- Client Service
- Product and service knowledge
- Product and Service Sales
- Sales closing
- Customer Retention
Timeline
Salesperson
Sara's Flowers
2024.02 - Current
Receptionist
Belle's Nail Bar
2023.04 - 2023.09
Floral Designer/ Salesperson
Forget Me Not Florist
2021.08 - 2023.04
Preschool Teacher
Freeman's Little Peoples Place
2021.02 - 2021.08
Bachelor of Arts - Elementary And Middle School Education
Mississippi State University
Associate of Arts - Elementary Education
Holmes Community College
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