Rebecca McHale

• ilized coding software and tools to expedite coding process and ensure accurate claim submission
  * Reviewed payments for accuracy and applied to patient accounts, maintaining detailed records
  * Provided customer service for billing and coding inquiries, including insurance verification and explanation of benefits
  * Tracked authorizations, pre-certifications, and referrals for patient appointments
  * Stayed updated on coding guideline changes and internal billing procedures
  * Used ICD-10 and HCPCS coding systems for accurate claim processing and compliance
  * Added modifiers as needed for diagnosis guidelines and corrected claim submissions
  * Worked closely with physicians and insurance companies to resolve claim issues and denials
  • Resolved coding discrepancies and denials to maximize reimbursement and support internal controls

• Delivered compassionate personal care by assisting with daily living activities and enhancing client comfort.
• Administered medication and monitored health conditions, ensuring adherence to prescribed treatment plans.
• Developed engaging activities to enhance cognitive function and emotional well-being of clients.
• Collaborated with family members to communicate progress and address any concerns regarding care.

* Managed all aspects of the medical billing cycle, ensuring accuracy and adherence to procedures
* Processed insurance claims and patient billing, maintaining compliance with internal guidelines
* Maintained accurate records and documentation for billing and insurance correspondence
* Communicated with patients and insurance companies regarding billing issues and claim status