Rebecca McKee
Richmond Hill,United States
Summary
In logistics it’s imperative to have an all encompassing knowledge of the business to effectively guide your team to success. During my career I have made it a priority to learn all aspects of the business from devanning to dispatching to financials. By applying this philosophy I will be a great asset to any company.
Overview
14
14
years of professional experience
Work History
Account Manager
NFI Cal Cartage
06.2016 - Current
- Daily container and trailer goal reports sent to customer
- Problem solved warehouse issues
- Updated allocations, ship units, and item information
- Ensured customer KPI's are met
- Primary speaker on customer conference call
- Created drayage, management fee, and rebillables invoices to customer
- Updated vessel ETA's and Container statuses
- Managed 30 employees
- Oversaw a successful partnership with 5 accounts
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Recorded accurate and efficient records in customer database.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Secretary of the Safety Committee
Assistant General Manager
NFI Cal Cartage
01.2023 - 07.2024
- Maintained and reported P&L actuals and projections to upper management
- Provided labor plan to team based on labor to revenue tool
- Created SOPs and Training Documents
- Championed Learning/Development Initiative for Port Services
- Assisted Management Team on developing skills to advance in their career
- Create or update processes for new/existing customers
- Update and report on customer QBR
- Created schedules for all employees
- Successfully upkeep timekeeping system for employees
- Managed 100+ employees and 4 Accounts
Administrator Assistant
NFI Cal Cartage
08.2013 - 06.2016
- Supported Account Managers in reporting
- Reported OS&D
- Printed devan paperwork
- Created BOL for LTL shipments
- Dispatched Containers to Jockey drivers
- Performed yard checks and updated trailer information
- Performed cycle counts and updated inventory
Office Manager
Big Red Incorporated
03.2011 - 08.2013
- Opened, prepped, and closed work orders for mechanics
- Composed letters for upcoming bids, estimates, and quotes
- Accurately completed payroll for over thirty employees
- Train all incoming office personnel in office procedures and duties
Skills
- Customer Service
- Logistics Management
- Microsoft Office
- Lean 6 Sigma/5S
- Project Management
- Employee Mentoring
- Employee Training
Accomplishments
Support Person of the Year Lowe’s | September 2020
Timeline
Assistant General Manager
NFI Cal Cartage
01.2023 - 07.2024
Account Manager
NFI Cal Cartage
06.2016 - Current
Administrator Assistant
NFI Cal Cartage
08.2013 - 06.2016
Office Manager
Big Red Incorporated
03.2011 - 08.2013
Software
- AS400
- YMS
- Navis
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