Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca McLoughlin

Bethel

Summary

Driven and dependable, I excel in fast-paced environments, evident from my time at Marketplace Kitchen and Bar. Skilled in POS systems and adept at fostering positive customer relationships, I thrive on challenges and quickly adapt to new situations. My proactive approach and ability to connect with people have consistently enhanced customer satisfaction and team efficiency.

Overview

5
5
years of professional experience

Work History

Server

Marketplace Kitchen and Bar
09.2023 - Current
  • Part-Time (20-25 hours)
  • Cultivate sincerely kind relationships with customers.
  • Set a positive tone for the customers entire dining experience.
  • Explain menu items and suggest appropriate options for food allergy concerns, explain the specials and my personal favorites on the menu.
  • Use slow periods to restock supplies, help the rest of the staff.
  • Work with POS system to place orders, manage bills, and handle complimentary items.
  • Resolve customer complaints promptly and professionally to maintain positive reputation.
  • Maintain clean and organized dining areas to uphold restaurant hygiene standards.

Employee

Gold Coast Tans
02.2024 - 10.2024
  • Investigated and resolved customer inquiries and complaints quickly.
  • Assisted customers with knowledge on our products to ensure the best results they seek
  • Maintained clean and orderly areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Maintained time management skills to ensure efficiency throughout the shift
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Assistant Teacher

YMCA
08.2022 - 07.2023
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Completed daily reports, and attendance logs.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Worked in the summer as a camp counselor for 2nd and 3rd graders.
  • As a counselor I led groups of children safely through variety of camp activities
  • Implemented rules and regulations to enforce discipline and compliance.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Communicated with parents regarding children's behaviors

Busser

Lucas Local
09.2021 - 08.2022
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Trained new staff in bussing and cleaning procedures.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future customers.
  • Collected trash, wiped up spills, and removed dishes to maintain fresh and clean customer areas.
  • Organized and cleaned assigned sections by sanitizing and cleaning table and chairs surfaces

Camp Counselor

Bethel Parks and Recreation
06.2020 - 08.2022
  • Led groups of children ages 4th-6th grade safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for the campers.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Implemented rules and regulations to enforce discipline and compliance.

Basketball Referee

Bethel Parks and Recreation
12.2019 - 12.2021
  • Instructed (kids age 4-6)players and coaches, basketball game rules.
  • Worked every Sunday for about 2 months.
  • Maintained a standard expectation of fairness concerning penalties and acts not adhering to required sportsmanship.
  • Provided safe playing environment for players by monitoring activity.

Education

Bachelor - Undecided

Western Connecticut State University
Danbury, CT
05-2027

High School Diploma -

Bethel High School
Bethel, CT
06-2023

Skills

- I am a competitor

- I like a challenge

- I enjoy meeting new people

- I seek adversity

- I am highly dependable

- I am a fast learner

Timeline

Employee

Gold Coast Tans
02.2024 - 10.2024

Server

Marketplace Kitchen and Bar
09.2023 - Current

Assistant Teacher

YMCA
08.2022 - 07.2023

Busser

Lucas Local
09.2021 - 08.2022

Camp Counselor

Bethel Parks and Recreation
06.2020 - 08.2022

Basketball Referee

Bethel Parks and Recreation
12.2019 - 12.2021

Bachelor - Undecided

Western Connecticut State University

High School Diploma -

Bethel High School
Rebecca McLoughlin