Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Medy

Union,NJ

Summary

Proven leader at Ample Hills Creamery with a track record of resolving customer issues and enhancing team performance. Excelled in training and mentoring, significantly improving operational efficiency. Skilled in accurate money handling and customer service, demonstrating a commitment to excellence and company values.

Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.

Overview

10
10
years of professional experience

Work History

Shift Manager

Ample Hills Creamery
10.2018 - 01.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Cashier

Green Grape
08.2016 - 03.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Shift Manager

Numpangnyc
07.2012 - 04.2015
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.

Education

Associate of Arts -

Touro College
New York, NY

High School Diploma -

Tilden High School
Tilden Avenue NY
06-2004

Skills

  • Customer service focus
  • Accurate money handling
  • Opening and closing procedures
  • Training and mentoring

Timeline

Shift Manager

Ample Hills Creamery
10.2018 - 01.2022

Cashier

Green Grape
08.2016 - 03.2017

Shift Manager

Numpangnyc
07.2012 - 04.2015

Associate of Arts -

Touro College

High School Diploma -

Tilden High School

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Rebecca Medy