Rebecca Mendiola
San Antonio,TX
Summary
To obtain a position with a company that will allow me to grow and fully utilize my work experience, strong communication and problem solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Temp Receptionist
Allegis / JLL - Oracle
San Antonio, TX
07.2025 - 07.2025
- Provided general information and assistance to visitors and employees. Assigned work badges when needed to provide access to the building and office. Greeted and welcomed visitors, ensured they were directed to the correct person or office, and provided refreshments. Answered and directed phone calls to the appropriate personnel, and handled inquires from visitors and callers. Managed appointment calendars for employees and scheduled meetings. Handled incoming and outgoing mail, sorted and filed documents and maintained office records. Kept the reception area clean and organized. Monitored and ordered office supplies and refreshments with vendors. Performed a walk through of the office and would contact maintenance staff when needed.
ER Unit Clerk
METHODIST HOSPITAL
San Antonio, TX
08.2019 - 02.2021
- Assumed primary responsibility of unit secretarial and clerical support in a professional manner in accordance with the hospital standards. Obtained and demonstrated knowledge in all aspects of medical terminology and accurately transcribed physician’s orders. Completed assignments independently and demonstrated teamwork when needed using effective problem-solving skills. Provided effective communication with coworkers, supervisors, physicians and the public in a professional manner. Accurately scheduled, request or communicate necessary patient information with regard to hospital policies and HIPAA laws.
Technical Support Agent
APPLE
06.2016 - 10.2018
- Interacted with customers via phone to provide information in response to inquiries, concerns and requests about Apple products and services. Gathered customer’s information and determined the issue by evaluating and analyzing the symptoms. Diagnosed and resolved technical hardware/software issues by researching required information using available resources. Followed the standard process and procedures. Identified and escalate priority issues per customer’s specifications. Offered alternative solutions when appropriate with the objective of retaining customer’s and client’s business. Followed up and made scheduled call backs to customers when necessary. Stayed current with all Apple products, system information, changes and updates.
Business Manager / Sales
TEXAS LAWN & LANDSCAPE
02.2015 - 12.2016
- Prepared invoices, checks, account statements, reports and other records and review for accuracy. Scheduled meetings and follow up with vendors and clients. Maintained vendor and client files, processed payments and returned checks. Verified and post all daily activity to include deposits, receivables, liabilities and receipts. Audit invoices and research discrepancies. Monitored accounts payable and receivable to ensure payments and charges were processed timely and kept current. Hired and evaluated employees. Ensured employees were provided the resources to complete their work. Developed and implemented budget plans. Ensured that the company was on track to meet its financial goals.
Legal Assistant / Client Intake Specialist
THE LAW OFFICE OF ED GOLDNER
10.2010 - 06.2014
- Worked independently with minimal supervision. Advised retired, elderly and disabled clients in the various options they had with Social Security benefits. Always used discretion and judgement when screening potential clients in both the office and over the phone. Prepared legal documents and contracts. Draft and filed correspondence, motions, reconsiderations and appeals. Compiled, verified and recorded client’s employment history, medical records and medical history. Maintained a calendar of scheduled events which included hearings, meetings and court dates.
Education
Associate of Arts - Nursing
St. Philips College
San Antonio, TX05.2026
Paralegal Certification - Paralegal Studies
Palo Alto College
San Antonio, TX05.2011
GED -
Palo Alto College
San Antonio, TX10.2009
Skills
- Time management
- Customer Service
- Organizational skills
- Typing
- QuickBooks
- Phone etiquette
- HIPAA
- Microsoft Word
- Data Entry
- Computer skills
- Microsoft Powerpoint
- Microsoft Outlook
- Medical office experience
- Administrative experience
- Microsoft Excel
- Microsoft Office
- Microsoft Publisher
Certification
Certified Notary Public
Timeline
Temp Receptionist
Allegis / JLL - Oracle
07.2025 - 07.2025
ER Unit Clerk
METHODIST HOSPITAL
08.2019 - 02.2021
Technical Support Agent
APPLE
06.2016 - 10.2018
Business Manager / Sales
TEXAS LAWN & LANDSCAPE
02.2015 - 12.2016
Legal Assistant / Client Intake Specialist
THE LAW OFFICE OF ED GOLDNER
10.2010 - 06.2014
Associate of Arts - Nursing
St. Philips College
Paralegal Certification - Paralegal Studies
Palo Alto College
GED -
Palo Alto College