Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Rebecca Miller

Rebecca Miller

Leitchfield,Ky

Summary

Resourceful and able to handle diverse job requirements and meet company goals. Resolves problems tactfully. Consistently seeks opportunities to improve personal development and contributions to any company employed.

Overview

6
6
years of professional experience

Work History

Warehouse Associate

Amazon Inc. Fulfillment Center
Shepherdsville, Ky
04.2021 - 11.2021
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Worked safely around moving machinery.


Life Insurance Agent

07.2019 - 03.2021
  • Maintained high standards of customer service by building relationships with clients.
  • Provided coverage option information to assist clients in protecting assets.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.

Accounting Assistant

Boone Tavern Hotel
Berea, Ky
05.2019 - 08.2019
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.

Customer Engagement Specialist

Berea College Student Crafts
Berea, Ky
01.2019 - 05.2019
  • Engaged with customers via telephone, email, and in-person
  • Provided administrative support during rebranding
  • Helped develop and maintain ecommerce and website copyright
  • Assisted in leading warehouse sale

Guide, Customer Engagement Specialist, Manager

Berea College Visitor Center & Shoppe
Berea, Ky
01.2016 - 12.2018
  • Led up to 10 tours per week
  • Collaborated with management, college staff, and other guides to book, plan, lead, and follow-up on all tours
  • Updated and wrote 4 campus tour scripts with archival research, meetings, and interviews
  • Trained new tour guides in storytelling, world-class tourism, and customer engagement

Paid Intern/Mobile Route Co-coordinator

Grow Appalachia Berea Kids Eat/Americorps
Berea, Ky
05.2018 - 08.2018
  • Completed various clerical duties such as maintaining memos, organizing documents and faxing.
  • Answered phone inquiries to provide basic company information and direct callers to appropriate personnel.
  • Performed research for special projects.
  • Worked under general or specific guidelines to support company best practices.

Education

B.A. - Communication

Berea College
Berea, KY
08.2019

Skills

  • Records Management
  • Customer Care
  • Motivated Team Player
  • Supply Level Management
  • Verbal and Written Communication
  • Administrative Support
  • Proactive and Self-Motivated
  • Data Entry

Additional Information

Proficient in Microsoft Outlook and Office with willingness to adapt and increase working knowledge of additional software pertinent to fulfillment of job requirements. Continuing education goals in P.R.

Timeline

Warehouse Associate

Amazon Inc. Fulfillment Center
04.2021 - 11.2021

Life Insurance Agent

07.2019 - 03.2021

Accounting Assistant

Boone Tavern Hotel
05.2019 - 08.2019

Customer Engagement Specialist

Berea College Student Crafts
01.2019 - 05.2019

Paid Intern/Mobile Route Co-coordinator

Grow Appalachia Berea Kids Eat/Americorps
05.2018 - 08.2018

Guide, Customer Engagement Specialist, Manager

Berea College Visitor Center & Shoppe
01.2016 - 12.2018

B.A. - Communication

Berea College

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Rebecca Miller