Summary
Overview
Work History
Education
Skills
Timeline
Generic

REBECCA MIRANDA

Beaumont,CA

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

4
4
years of professional experience

Work History

Cashier/Sales Associate

Coach Outlet
03.2022 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Operated POS terminals and cash drawer balancing.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Developed strong rapport with customers and created positive impression of business.

Cashier/Sales Associate

Swarovski
11.2022 - 01.2023
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Prioritized helping customers over completing other routine tasks in store.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Cake Decorator

Sam's Club
10.2020 - 03.2022
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
  • Followed food safety standards when handling ingredients.


Lead Cake Decorator

Cold Stone Creamery
05.2019 - 10.2020
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Managed display cases to verify freshness and attractiveness of products.

Education

Bachelor of Arts - Liberal Arts And General Studies

University of California, Riverside
Riverside, CA
12.2024

High School Diploma -

Rancho Verde High School
Moreno Valley, CA
06.2020

Skills

  • Top Tier Customer Service
  • Bilingual
  • Strong Communication and Interpersonal Skills
  • Excellent Written and Verbal Communication

Timeline

Cashier/Sales Associate

Swarovski
11.2022 - 01.2023

Cashier/Sales Associate

Coach Outlet
03.2022 - Current

Cake Decorator

Sam's Club
10.2020 - 03.2022

Lead Cake Decorator

Cold Stone Creamery
05.2019 - 10.2020

Bachelor of Arts - Liberal Arts And General Studies

University of California, Riverside

High School Diploma -

Rancho Verde High School

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REBECCA MIRANDA