Rebecca Kruk
Clarksville,United States
Summary
Skilled sales representative leader offering over 11 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building, and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
11
11
years of professional experience
Work History
Store Sales Representative
LBU Sherwin-Williams
02.2023 - 02.2023
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Trained sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Representative
Guthrie Kitchen And Bath
04.2022 - 01.2023
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new store employees.
- Cold-called leads and closed large number of new sales over several months.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Business Development Representative
Sherwin-Williams
02.2021 - 04.2022
- Networked among local business and community organizations to develop leads and generate business.
- Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
- Managed needs of multiple customers at once using strong prioritization and multitasking abilities.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Leveraged effective networking strategies to generate new business opportunities.
- Pursued website inquiries in specific territories to increase potential customer base.
- Managed needs of more than 100 customers at once using strong prioritization and multitasking abilities
Store Manager
Sherwin-Williams
07.2013 - 01.2021
- Serviced multiple coating market segments including industrial, commercial, and retail
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed over 50 customer calls per day
Assistant Store Manager
Sherwin-Williams
10.2011 - 06.2013
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Education
Bachelor of Science - Communication Studies
University of Louisville
Louisville, KY05.2011
Skills
- Account servicing
- Lead prospecting and market targeting
- Relationship building and rapport
- Vendor management
- Product promotions
- Sales expertise
- Staff Management and Training
- Sales pipeline management
Accomplishments
- Presidents Award 2020- Exceeded store sales and profit budget by 20%
- Masters Award 2019- Exceeded store sales and profit budget by 10%
- Leaders Award 2015- Exceeded annual store sales
- Awarded Manager Training Class Top Performer 2014
- Awarded Assistant Manager Training Class Top Performer 2012
Timeline
Store Sales Representative
LBU Sherwin-Williams
02.2023 - 02.2023
Sales Representative
Guthrie Kitchen And Bath
04.2022 - 01.2023
Business Development Representative
Sherwin-Williams
02.2021 - 04.2022
Store Manager
Sherwin-Williams
07.2013 - 01.2021
Assistant Store Manager
Sherwin-Williams
10.2011 - 06.2013
Bachelor of Science - Communication Studies
University of Louisville
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