Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
31
31
years of professional experience
Work History
Administrative Assistant
Santa Fe College
Gainesville, FL
01.2018 - 07.2020
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Head Cashier
Home Depot
Gainesville, FL
01.2014 - 10.2017
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
Assisted customers by answering questions and fulfilling requests.
Educated employees on register use, merchandising and customer service.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Resolved escalated customer disputes with special actions such as discounts.
Server
The Deli Restaurant
Key West, FL
05.1988 - 04.2013
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Checked identification for minimum age for sale of alcoholic beverages.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.